Worked for Inland Revenue for 11 years in the 70s and 80s before I saw the light!
Progressed from working for medium sized firms of accountants to starting my own practice in 1996 and havent looked back since, with hubby joining me in partnership 7 years later.
have tried several times, HMRC said out of date to cancel the return must complete. It's infuriating.
I have the same issue. 2017/2018 and 2018/2019 tax returns issued in March 2020, supposedly to collect Gift Aid tax relief recoverable from a non-taxpayer. We in fact instructed the client to stop the Gift Aid when we found out about it in 2017, so no returns are required. They cancelled the later return on my phone call but insist that the 2017/2018 return must be filed before the appeal (not the return) can be cancelled.
We use Moneysoft too and have come across this issue when claiming EA for the first time part way through a year. I also have access to HMRCs payments and liabilities data and can confirm that it is not backdated in their data, but only included in the month it is actually claimed. However, they do give the whole amount due up to that point. There does not seem to be any way to deal with a part year claim in Moneysoft and so I took the view that if the NI due on the pay for the year was going to be wholly covered by the EA, we would not include it in the CJRS claims.
....the entire exchange of letters left me convinced that most of HMRC do not really understand accountancy.
Well I certainly didn't when I was in HMRC in the 70s, although I did not quite reach the heady heights of Inspector grade! I learned far more in the first year in a firm of accountants than I ever did in HMRC.
I can't see many businesses being able to afford to pass on the whole of the VAT reduction but it may enable them to offer incentives, vouchers etc to drum up more business, helping themselves and the customers.
Well, it's not a bill. More a statement with a payslip.
They did say earlier this year that they were going to stop sending them so I was a bit surprised to get one.
Yes, I saw something saying they would not be sending them this July but I have already had a couple of clients who have received statements automatically deferring payment to next January!
I've dealt with plenty of these over the years. Yes, you can submit an "in year" return when someone has died, although sometimes everything can go on an R27. Your agent authority does lapse when a client dies, so HMRC will not communicate with you, although they will probably accept a tax return. However, as you need to get the executors/administrators to sign the return, why not get them to sign a new 64-8 at the same time, which you can then send in with the tax return. You will then be able to deal with any queries.
As we have always worked from home, the only effect the lockdown would have had is to stop me seeing clients in person. I say "would have", as we moved from Herts to Leics two years ago, so I have been dealing with pretty much all clients remotely since then anyway. Accounts records are either sent by post (and put aside for a day or two) or by email, or those who have set up accounting systems online have provided access to us. It works fine on the whole. The only clients I have struggled with are the pensioners, who I would normally go and see in order to "prize" the information I need out of them, as they don't have a clue what I need!
I have a client with one member of staff who had to self-isolate before furlough started. Wanted to claim sick pay from day one for that period but we couldn't work out how to do it using Moneysoft payroll. Their support team have all gone into furlough and are not answering questions! Can anyone help?
I too am waiting for a call-back. I managed to make a mistake (overclaim) on the first claim I dealt with but could not get through on the phone and was 57th in the queue for webchat. However they got to me within 8 minutes and were very helpful, though I have had to be referred to another department. No problems with any other claims. All in all I am agreeably impressed with how they have coped with the volume of claims.
I have told the client I expect it to go through but nothing is set in stone yet, is it and clients like certainty.
I am aware that not everyone will lose it but have had very few clients who have actually lived in their properties while letting them out.
My answers
I have the same issue. 2017/2018 and 2018/2019 tax returns issued in March 2020, supposedly to collect Gift Aid tax relief recoverable from a non-taxpayer. We in fact instructed the client to stop the Gift Aid when we found out about it in 2017, so no returns are required. They cancelled the later return on my phone call but insist that the 2017/2018 return must be filed before the appeal (not the return) can be cancelled.
We use Moneysoft too and have come across this issue when claiming EA for the first time part way through a year. I also have access to HMRCs payments and liabilities data and can confirm that it is not backdated in their data, but only included in the month it is actually claimed. However, they do give the whole amount due up to that point. There does not seem to be any way to deal with a part year claim in Moneysoft and so I took the view that if the NI due on the pay for the year was going to be wholly covered by the EA, we would not include it in the CJRS claims.
Well I certainly didn't when I was in HMRC in the 70s, although I did not quite reach the heady heights of Inspector grade! I learned far more in the first year in a firm of accountants than I ever did in HMRC.
I can't see many businesses being able to afford to pass on the whole of the VAT reduction but it may enable them to offer incentives, vouchers etc to drum up more business, helping themselves and the customers.
Yes, I saw something saying they would not be sending them this July but I have already had a couple of clients who have received statements automatically deferring payment to next January!
I've dealt with plenty of these over the years. Yes, you can submit an "in year" return when someone has died, although sometimes everything can go on an R27. Your agent authority does lapse when a client dies, so HMRC will not communicate with you, although they will probably accept a tax return. However, as you need to get the executors/administrators to sign the return, why not get them to sign a new 64-8 at the same time, which you can then send in with the tax return. You will then be able to deal with any queries.
As we have always worked from home, the only effect the lockdown would have had is to stop me seeing clients in person. I say "would have", as we moved from Herts to Leics two years ago, so I have been dealing with pretty much all clients remotely since then anyway. Accounts records are either sent by post (and put aside for a day or two) or by email, or those who have set up accounting systems online have provided access to us. It works fine on the whole. The only clients I have struggled with are the pensioners, who I would normally go and see in order to "prize" the information I need out of them, as they don't have a clue what I need!
I have a client with one member of staff who had to self-isolate before furlough started. Wanted to claim sick pay from day one for that period but we couldn't work out how to do it using Moneysoft payroll. Their support team have all gone into furlough and are not answering questions! Can anyone help?
I too am waiting for a call-back. I managed to make a mistake (overclaim) on the first claim I dealt with but could not get through on the phone and was 57th in the queue for webchat. However they got to me within 8 minutes and were very helpful, though I have had to be referred to another department. No problems with any other claims. All in all I am agreeably impressed with how they have coped with the volume of claims.
I have told the client I expect it to go through but nothing is set in stone yet, is it and clients like certainty.
I am aware that not everyone will lose it but have had very few clients who have actually lived in their properties while letting them out.