Member Since: 6th May 2015
17th Jan 2020
John Williams 'the imperial march' - Star Wars
coming from a call centre far, far away.....
31st Jul 2019
I really do hope that they see the light on this one. When the penny drops and there's that light bulb moment, happy days.
Really thought this was a wind up session though.
As for Ruddles.... it's been a while now.
21st Jun 2019
To the OP. I really don't envy you on this one.
Echoing the negatives already mentioned above. It really isn't the profession it once was. The bureaucrats moved in some years ago and have killed it. All for the good of the profession and the wider world apparently. Winding the clock back there was still plenty of bureaucracy but each year they ramp it up another notch and expect you to absorb it.
The public sector attitude where this comes from is 'it doesn't matter, you'll just pass the cost on to your clients' Unfortunately this cannot really happen as you can only cover a small part of it imho. Client's do not like a ramp in fees no matter how you dress it.
If only I had a few more miles on the clock and retirement or a wind down. Kids and mortgages are still well on the cards and until then, stuck in this ever increasingly harder groundhog day.
The only thing to look forward out of this profession is eventually getting out of it. Not that I don't like the profession, the clients, productive work etc is generally the best aspect of it. The legislation, backside covering and wasted admin time is the killer.
Oh and almost forgot, if you go into practice has anyone told you about December/January yet?
16th Oct 2018
Life's too short to entertain such client's. Hopefully you can sniff them out at the first meeting and if you are already lumbered with them for one reason or another, drop em.
Not quite on the same line but I remember an evening meeting some years ago with a potential client whose paperwork was a nightmare and a not particularly nice chap either but went through with it due to a recommendation from an existing client. After an hour or so the bells were ringing and they said 'walk away, no run.....!' Said I could not help but quoted a figure (as a guideline for him - trying to be at least a little bit helpful). I quoted £1500 for a small limited company, he said I will double it (after I said thanks but no thanks) and went home that night a very happy man.
My biggest issue remains with HMRC, not the under manned staff, but the system. Not fit for purpose. MTD will of course remedy all of that........
'Where do I sign?'
'The same place you have been for the last twenty years....'
8th Oct 2018
I think you could write next weeks lottery numbers in those little boxes and no one would ever see or read it.
Very interesting thread.
14th Sep 2018
Just echoing all of the above. Part of the profession I suppose. I take everyone on face value, go through the spiel and if they come back to you great and if not move on. You've played your part professionally.
What you have thought were so called bankers can never happen, and on the flip side the 'that's the last you see of them' can often turn up later. Mr Gump's box of chocolates comes to mind. Just see it as an experience and part and parcel of the merry go round.
27th Mar 2018
Although a presence in the form of an office/commercial property is great, as mentioned several times earlier -clients want convenience. This to me is most definitely up there with your fee levels. What is more convenient than you turning up at their place with a time that suits them?
If you are half decent with your work, reasonably priced and convenient, what is there to be disliked ? You get paid.
A separate commercial office is a worthwhile luxury but not at this stage imo.
27th Mar 2018
Repay instalment and disengage. Simples. We've all had them. A total no brainer.
Not a mercenary either and way too soft for those last minute.com idiot clients of old. Just those ones you seem to be stuck with.
6th Jan 2018
Been trying since 7.30 this morning.
The last time I tried the logging off procedure came up with the 'what do you think of the service' box ticking exercise.
Needless to say it wasn't a great response and I had some written input toward the end.
We all know it goes down of on a regular basis, but January please .....
20th Dec 2017
To the OP - that person may well have had a particularly bad month, illness, every thing going wrong at once etc. You just don't know.
Under the circumstances I would email one last time stating that only if received by 'x' would you guarantee the filing by the due date. I would also mention that this would be the last chase for info email before the deadline.
It is highly likely that they are swinging the lead but you just never know. And yes we all do still get the ones turning up literally on the 31st.
Above all enjoy that day or two off at Christmas as January is always a long month. Used to work Boxing day but no more.