Life's too short to entertain such client's. Hopefully you can sniff them out at the first meeting and if you are already lumbered with them for one reason or another, drop em.
Not quite on the same line but I remember an evening meeting some years ago with a potential client whose paperwork was a nightmare and a not particularly nice chap either but went through with it due to a recommendation from an existing client. After an hour or so the bells were ringing and they said 'walk away, no run.....!' Said I could not help but quoted a figure (as a guideline for him - trying to be at least a little bit helpful). I quoted £1500 for a small limited company, he said I will double it (after I said thanks but no thanks) and went home that night a very happy man.
My biggest issue remains with HMRC, not the under manned staff, but the system. Not fit for purpose. MTD will of course remedy all of that........
'Where do I sign?'
'The same place you have been for the last twenty years....'
I think you could write next weeks lottery numbers in those little boxes and no one would ever see or read it.
Very interesting thread.
Just echoing all of the above. Part of the profession I suppose. I take everyone on face value, go through the spiel and if they come back to you great and if not move on. You've played your part professionally.
What you have thought were so called bankers can never happen, and on the flip side the 'that's the last you see of them' can often turn up later. Mr Gump's box of chocolates comes to mind. Just see it as an experience and part and parcel of the merry go round.
Although a presence in the form of an office/commercial property is great, as mentioned several times earlier -clients want convenience. This to me is most definitely up there with your fee levels. What is more convenient than you turning up at their place with a time that suits them?
If you are half decent with your work, reasonably priced and convenient, what is there to be disliked ? You get paid.
A separate commercial office is a worthwhile luxury but not at this stage imo.
Repay instalment and disengage. Simples. We've all had them. A total no brainer.
Not a mercenary either and way too soft for those last minute.com idiot clients of old. Just those ones you seem to be stuck with.
Been trying since 7.30 this morning.
The last time I tried the logging off procedure came up with the 'what do you think of the service' box ticking exercise.
Needless to say it wasn't a great response and I had some written input toward the end.
We all know it goes down of on a regular basis, but January please .....
To the OP - that person may well have had a particularly bad month, illness, every thing going wrong at once etc. You just don't know.
Under the circumstances I would email one last time stating that only if received by 'x' would you guarantee the filing by the due date. I would also mention that this would be the last chase for info email before the deadline.
It is highly likely that they are swinging the lead but you just never know. And yes we all do still get the ones turning up literally on the 31st.
Above all enjoy that day or two off at Christmas as January is always a long month. Used to work Boxing day but no more.
If she doesn't get used to the boredom now, how's she going to cope with the next 40-odd years?
You are not wrong there (although still some way to go here).
I would focus on the basics still even if its XYZ ltd made up stuff or just a re run of what's already done and dusted (compare the two - analytical review etc). Once the trainee has mastered that the rest will follow. Obviously throw other stuff in there to break it up.
Over the years I have come across academic wonder kids with accountancy degrees who couldn't even throw a TB together. Waste of practice space. Work form the ground up at small practice level imo.
Can't believe I actually read through this.
To the OP - really?
Enjoy the weekend.
No offence intended if this is genuine.
Really can't knock Taxfiler at all for ease of use and the price. After coming from Drummohr Tax Assistant (historically a good programme in itself) I was sceptical but would now recommend Taxfiler all day long for a simple no frills package. Happy days.