Think this may be something to do with the "unallocated credits". Have you had tax refunds in previous months - we had something similar where there was no PAYE to offset the tax refund against, so it was shown as "unallocated tax credit" and then reallocated (drip fed) in subsequent months when there was a PAYE charge. So the month that it appeared may not be the month that you had the credit in or the amount of the tax refund.
Also last week's HMRC email re "Parenting, pains and paying statutory payments" - still can't work out what pains refers to ..... or was supposed to be?
All now corrected and outstanding liabilities are shown on the account. It would be nice if it was correct - unfortunately, some clients can't afford to pay so just wishful thinking.
We have had a few that have come back like this in the past twelve months - also ones which were authorised suddenly moving to limited. Not sure why as we have applied in the same way for all clients and most have come back as confirmed. I have also suspected from the ones that we have is that it is something that the client "initiated" by them also setting up accounts online. We have just reapplied and that seems to do the trick - though annoying as you have to get another code.
Yes, you can deal with it under a PSA - though as I put on another thread we applied for one in March 21 (similar to yours) and we have only had a response this week. https://www.gov.uk/hmrc-internal-manuals/paye-settlement-agreements/psa1070
"one-off gifts that are not minor" which I assume this is.
Yes, we have had a few of those as well - these are different in that they are companies with employees, have PAYE outstanding in different months so it's not as if they are clearing the account, the companies have claimed Furlough for the month so looks just like an added bonus. Advising the client to pay the net amount and move on. I have pdf'd the online account to my journal just in case the liability reappears!
Plus all the Scottish taxpayers who pay tax at 21% - though for most the 1% probably isn't worth the effort of reclaiming - HMRC are "generous" though in giving the 19% taxpayers 20% relief with no repayment necessary.
My answers
Think this may be something to do with the "unallocated credits". Have you had tax refunds in previous months - we had something similar where there was no PAYE to offset the tax refund against, so it was shown as "unallocated tax credit" and then reallocated (drip fed) in subsequent months when there was a PAYE charge. So the month that it appeared may not be the month that you had the credit in or the amount of the tax refund.
Duplicate
Also last week's HMRC email re "Parenting, pains and paying statutory payments" - still can't work out what pains refers to ..... or was supposed to be?
All now corrected and outstanding liabilities are shown on the account. It would be nice if it was correct - unfortunately, some clients can't afford to pay so just wishful thinking.
Seems to be back working - so only a Sunday issue.
Think it must be ... I just tried to log into PAYE online (as an agent) to get a pdf of a COVID SSP claim and got the same message.
We have had a few that have come back like this in the past twelve months - also ones which were authorised suddenly moving to limited. Not sure why as we have applied in the same way for all clients and most have come back as confirmed. I have also suspected from the ones that we have is that it is something that the client "initiated" by them also setting up accounts online. We have just reapplied and that seems to do the trick - though annoying as you have to get another code.
Yes, you can deal with it under a PSA - though as I put on another thread we applied for one in March 21 (similar to yours) and we have only had a response this week.
https://www.gov.uk/hmrc-internal-manuals/paye-settlement-agreements/psa1070
"one-off gifts that are not minor" which I assume this is.
Yes, we have had a few of those as well - these are different in that they are companies with employees, have PAYE outstanding in different months so it's not as if they are clearing the account, the companies have claimed Furlough for the month so looks just like an added bonus. Advising the client to pay the net amount and move on. I have pdf'd the online account to my journal just in case the liability reappears!
Plus all the Scottish taxpayers who pay tax at 21% - though for most the 1% probably isn't worth the effort of reclaiming - HMRC are "generous" though in giving the 19% taxpayers 20% relief with no repayment necessary.