In the midst of a crisis people need to man up and stop moaning. I am all for giving support where it is due, but when people are dying I have no time for those who would rather shout about their own problems.
I am in the same boat as every other accountant with the phone ringing off the hook, and as I see it, being a busy accountant is not exactly a hardship in the wider scheme of things.
Whilst I am attending to my client's enquiries my daughter is doing 12 hour shifts as a front line nurse on a coronavirus ward. I may be tired but she is exhausted and frightened for her life and the lives of her colleagues, every hour of every shift she puts in.
Stop moaning and be glad that you are safe at your desk whilst doing your bit to get us all through this.
ICAS' website has just posted the following advice on contacting HMRC about MTD :
The information we have received indicates that there are usually around 100 HMRC staff available for helplines. When lines are busy – caller numbers far exceed staff - then you will hear a ‘busy’ message and Intelligent Telephony may be activated.
The HMRC Intelligent Telephony has not been able to identify the word ‘MTD’ though it may recognise VAT. It is therefore unlikely that the voice recognition system will currently take you to the correct team within HMRC.
Unfortunately, when lines are busy, your call may be abruptly terminated.
............and HMRC has the audacity to call us customers.
Words fail me !!
ICAS' website has just posted the following advice on contacting HMRC about MTD :
The information we have received indicates that there are usually around 100 HMRC staff available for helplines. When lines are busy – caller numbers far exceed staff - then you will hear a ‘busy’ message and Intelligent Telephony may be activated.
The HMRC Intelligent Telephony has not been able to identify the word ‘MTD’ though it may recognise VAT. It is therefore unlikely that the voice recognition system will currently take you to the correct team within HMRC.
Unfortunately, when lines are busy, your call may be abruptly terminated.
............and HMRC has the audacity to call us customers.
Words fail me !!
.........clearly HMRC have no idea how to make tax digital. God help us all as we launch into MTD. I have never felt more like a lemming than I do now !
My answers
You can add my name to the list of accountants opting to retire before the madness begins.
I completely agree that sympathy is not a zero sum game, but in a time of crisis there is no place for turning self-sympathy into a fine art.
In the midst of a crisis people need to man up and stop moaning. I am all for giving support where it is due, but when people are dying I have no time for those who would rather shout about their own problems.
I am in the same boat as every other accountant with the phone ringing off the hook, and as I see it, being a busy accountant is not exactly a hardship in the wider scheme of things.
.................and your comment is not judgemental ??
Get a grip !
Whilst I am attending to my client's enquiries my daughter is doing 12 hour shifts as a front line nurse on a coronavirus ward. I may be tired but she is exhausted and frightened for her life and the lives of her colleagues, every hour of every shift she puts in.
Stop moaning and be glad that you are safe at your desk whilst doing your bit to get us all through this.
And good luck trying to get any help from HMRC.
ICAS' website has just posted the following advice on contacting HMRC about MTD :
The information we have received indicates that there are usually around 100 HMRC staff available for helplines. When lines are busy – caller numbers far exceed staff - then you will hear a ‘busy’ message and Intelligent Telephony may be activated.
The HMRC Intelligent Telephony has not been able to identify the word ‘MTD’ though it may recognise VAT. It is therefore unlikely that the voice recognition system will currently take you to the correct team within HMRC.
Unfortunately, when lines are busy, your call may be abruptly terminated.
............and HMRC has the audacity to call us customers.
Words fail me !!
And good luck trying to get any help from HMRC.
ICAS' website has just posted the following advice on contacting HMRC about MTD :
The information we have received indicates that there are usually around 100 HMRC staff available for helplines. When lines are busy – caller numbers far exceed staff - then you will hear a ‘busy’ message and Intelligent Telephony may be activated.
The HMRC Intelligent Telephony has not been able to identify the word ‘MTD’ though it may recognise VAT. It is therefore unlikely that the voice recognition system will currently take you to the correct team within HMRC.
Unfortunately, when lines are busy, your call may be abruptly terminated.
............and HMRC has the audacity to call us customers.
Words fail me !!
Undoubtedly misselling, but none of us has the time or energy to report to Trading Standards.
Those of us who stuck to our spreadsheet guns have been predicting this would happen since the advent of MTD.
Don't say you weren't warned that the view from the cloud would not be pretty !
.........clearly HMRC have no idea how to make tax digital. God help us all as we launch into MTD. I have never felt more like a lemming than I do now !