Their argument is that as we hadn't used the other elements of the software (billing/file management/reporting - which we didn't want in the first place) we hadn't met the requirements under the money back guarantee. Discussions are continuing!
Appreciate this is a bit late, but we tried the leap software last year, it was expensive as it only comes as part of a practice management suite. Every time we tried to use it there where issues which meant that we had to wait for support to spend 2 weeks fixing the problem. It was really not fit for purpose and 6 months later still has serious problems every time we try to use it. On top of this they tie you in to a 3 year contract, so we are now stuck with software which doesn't work and yet we ended up doing our returns on paper.
Depending on attitudes towards risk, there are a number of other options out there which are much less contentious than EBTs as well.
Some of the new "disguised remuneration proof" EBTs I've seen on the market leave something to be desired in relation to the commerciality of business transactions which I feel are needed these days.
My answers
Their argument is that as we hadn't used the other elements of the software (billing/file management/reporting - which we didn't want in the first place) we hadn't met the requirements under the money back guarantee. Discussions are continuing!
Appreciate this is a bit late, but we tried the leap software last year, it was expensive as it only comes as part of a practice management suite. Every time we tried to use it there where issues which meant that we had to wait for support to spend 2 weeks fixing the problem. It was really not fit for purpose and 6 months later still has serious problems every time we try to use it. On top of this they tie you in to a 3 year contract, so we are now stuck with software which doesn't work and yet we ended up doing our returns on paper.
Thanks Michael, looking at the claim for provisional relief, it's specifically for business asset rollover, rather than EIS deferral relief.
The asset disposed of was a residential property, so rollover relief couldn't apply, so I'm not sure that HMRC would accept an HS290.
Have you had any experience with this?
Thanks
Planning
Depending on attitudes towards risk, there are a number of other options out there which are much less contentious than EBTs as well.
Some of the new "disguised remuneration proof" EBTs I've seen on the market leave something to be desired in relation to the commerciality of business transactions which I feel are needed these days.