There is another way.......

I train, educate and encourage the 'D' listers to become 'C' listers, the 'C' listers to become 'B' listers and so on. It's part of their self improvement program which I offer as part of our service. I'm not a shrink , I'm in practice like the rest of you. You can't teach an old dog new tricks, but you can certainly teach a new dog, your own tricks. Results - I've only had to ditch one client in the last 5 years or so, profits increase year on year and my last client satisfaction survey was an A+.