To take a live example....Xero, which we admittedly do not use unless forced to...staff scratching head trying to reconcile bank on Xero, 'Bank Statement' tab on bank rec feature nowhere near correct balance, even though bank feed is used by client. Can't phone Xero, have to e-mail them. They send automated response e-mail back - response time expected to be 7 hours. If we have a further query another 7 hours?
QBO, using their bank rec feature we reconciled 11 months of bank statements in 10 minutes. If there had been any problems we could phone their support line and get an immediate answer or screen share to resolve.
To be fair to Xero, the client has probably entered manual transactions to the bank and messed it up, but how can something be called a 'Bank Statement' when it isn't and doesn't agree with the real bank balance? And why is it necessary to wait 7 hours for an answer? Xero and QBO cost a similar amount so why no UK phone support?
I'm not saying QBO is so wonderful, all software has flaws and I'm sure Xero is better in some areas, but to me for the price QBO does the job better than most and the UK phone support clinches it.
Thats you off the Xero awards list Bryan, you monster.
well yes , as my client are older 50/60 and trades people or in service industry they prefer manual records and maintain them on a daily basis - they do not want spread sheets or cloud based products . They are not educated to use them and feel this force changed unfair. This means they want uf to transfer the information onto a computer by individual entry. In effect this really is four sets of Accounts per year. I am not gainst technology but MTD has not been thought out properly and pushed through far too quickly . Interested point though .
As you are just providing them with the same 9 figures why do you need to prepare the VAT any differently? In the future that might change and then you may indeed have a problem but until then just add them up on your adding machine and journal into some software.
I completely agree with you, sort out the things you currently do before going on another landgrab.
Only this week I have discovered problems with the fixed asset module which are apparently known problems - xeros response is "no we have no idea how long it will take to fix - we'll be in touch"
Thanks guys
The fixed asset module is absolutely crap! Irecently acquired a big client form a Xero suasage factory, you know the type that wear branded round neck tshirts and let their staff work from home because thats so cool. It was complete autopilot from them, a £3 pack of highlighters had been added as a FA becuase the client has posted it to Office Equipment and the all mighty Xero then added it as a draft FA so the hipster accountant just had to press approve. The depreciation also exceeded the value of the assets at one point. And now its even easier to file a load of unreviewed direct with Companies House and HMRC. Thats from an "accountant" as well! Just wait until they roll it out to the punters! What a laugh that will be.
Complete bad of crap but hey its cool right?
Not sure why my post was edited either, whats the point in having a swear word filter if you cant swear?
I'm going to give you the answer to all of your problems FT! Stop pretending your an entrepreneur running a global corporation and role your sleeves up and get reviewing the work your employees complete.
I’d say you need high value clients or (more) staff to achieve that particularly if you genuinely mean take home . Not impossible but according to AVN the average gross (not take home) profit is around 68k with its members
£68k?!?!?!?!
That says a lot about AVN to me, which is that its a load of crap!
Seems to me like you just need to stop dicking on, roll your sleeves up and get on with some of the day to day work. If your systems are as good as you say then with 2 members of staff and some hard work theres no reason you cant take home £100k a year.
My answers
Thats you off the Xero awards list Bryan, you monster.
I hope he is planning on scrapping the existing pile of crap and starting from scratch!
As you are just providing them with the same 9 figures why do you need to prepare the VAT any differently? In the future that might change and then you may indeed have a problem but until then just add them up on your adding machine and journal into some software.
The fixed asset module is absolutely crap! Irecently acquired a big client form a Xero suasage factory, you know the type that wear branded round neck tshirts and let their staff work from home because thats so cool. It was complete autopilot from them, a £3 pack of highlighters had been added as a FA becuase the client has posted it to Office Equipment and the all mighty Xero then added it as a draft FA so the hipster accountant just had to press approve. The depreciation also exceeded the value of the assets at one point. And now its even easier to file a load of unreviewed direct with Companies House and HMRC. Thats from an "accountant" as well! Just wait until they roll it out to the punters! What a laugh that will be.
Complete bad of crap but hey its cool right?
Not sure why my post was edited either, whats the point in having a swear word filter if you cant swear?
Not for long I bet $$$
I'm going to give you the answer to all of your problems FT! Stop pretending your an entrepreneur running a global corporation and role your sleeves up and get reviewing the work your employees complete.
I hope the announcement was met with loud jeers and throwing of rotten eggs!
£68k?!?!?!?!
That says a lot about AVN to me, which is that its a load of crap!
Seems to me like you just need to stop dicking on, roll your sleeves up and get on with some of the day to day work. If your systems are as good as you say then with 2 members of staff and some hard work theres no reason you cant take home £100k a year.
This, ten fold!