Just accept that eventually, you will lose both of them as clients.
Neither of them will ever accept that you are not taking sides even if you are being scrupulously impartial.
Been there many times!
And he wants to/thinks he can do it himself
But it seems we've disqualified ourselves from using CATO, electronic CT600, or the rest of their free stuff by using a "Share Premium Account" for issuing a few new Ordinary Shares at a premium last year (I thought this was a straightforward thing to do but apparently not).
Sheesh - I wouldn't act for him if he paid me a fortune. I would run away very fast.
People are going on about a dormant company but the OPs question doesn't mention a dormant company.
But I think we all assumed (perhaps wrongly) from what the OP said that the client thinks it can be regarded as dormant.
then the company cannot be dormant.
Probably not dormant anyway.
Companies House defines a company as being dormant,
“…if it has had no ‘significant accounting transactions’ during the accounting period. A ‘significant accounting transaction’ is one which the company should enter in its accounting records.”
The only allowed transactions of a dormant company are:
Payment for shares taken by subscribers to the memorandum of associationFees paid to the Registrar of Companies for a change of company name, the re-registration of a company and filing annual returns; andPayment of a civil penalty for late filing of accounts.
Just tell the client that it isn't dormant and will need the accounts prepared accordingly. It is probably a micro-company so you don't have a lot to do. Accounting software will virtually do it all for you anyway.
Oh, and either get paid up front or get her agreement in writing to your fees before you start the job.
BUT.......... If she insists in regarding it as dormant, then not a lot you can do except put your advice in writing, wave her goodbye and probably breathe a sigh of relief!
Why walk away?
You have a month. Plenty of time to ask the client for chapter and verse on all information you need to complete the accounts and insist it is received BY RETURN or you will not be able to file by the end of the month. Her loss if she doesn't comply, not yours.
Also, you don't have to "sign off" the accounts. There is no requirement to. As long as you are satisfied that you are not in any way complicit in any mis-statement, why agonise over this.
You have plenty of time to do the job - just be very firm with the client and if you suspect jiggery pokery, ask for a substantial fee up front as well. If she won't play ball and is fined - so what?
Some new clients really don't have the first idea what they are doing and just need a very firm hand. They often then turn into very good clients.
No. Simple question - simple answer!
EX-Member of staff.........................
"What would it look like to you?"
Very, very small and a very long way away.
I do wonder if these particular clients have been made fully aware of what they have signed up for.
Especially as the OP does not seem to have a clue about any kind of professional ethics and has not even read his own professional body's rules - quite bizarre really.