Their prices look way too cheap to me, there must be a catch somewhere!!
That's very good advice from Stepurhan.
My partner relies on lip reading and facial expressions are important too so don't obscure you face.
I don't think there is a definitive answer to this one.
In my opinion you have to assess your client and set up a bookkeeping system that suits them and also works for us as accountants.
For example the majority of our clients couldn't use dedicated software like Sage, Quickbooks and VT etc as they are simply too advanced for them to understand. In these circumstances we encourage the use of Spreadsheets or manual cash books to keep it as simple as possible.
I just completed one recently. It works on Internet explorer but not Chrome. I initially had trouble with chrome and spoke to HMRC who advised that it doesn't work on Chrome. They told me to use Explorer.
I was also told that tax offices had Black lists but this was before the introduction of Self Assessment.
Doubt this occurs now. Inspector's don't the same agent contact as before. I remember when the you would submit accounts and if the inspector didn't like something he'd initially give you a informal call and ask you about. More often than not he'd accept your explanation and that would be the end of it.
I registered a new client for self employment recently and although the 64-8 was in my practice's name the Inland Revenue managed to send the registration letter with new references on to another accountant in the town. Luckily I am on good terms with the other accountant and it got passed on to me.
When I checked on-line I was down as agent so I rang HMRC. They said it was a one off error by one of their staff!!!
Maybe something similar has happened here.
I would say its commission.
Also Sleeping partners are no longer exempt from NIC
Yes I've done one this morning for a 2014 tax return issued for sole trader who retired in 2012/13. His only income in 2013/14 is State Pension and a very small private pension. They were very good, agreed he shouldn't have issued a tax return and said i'll get notification that there's no need to file in 3-4 weeks.
I find it easier to just ring the agent priority. Go through their questions, they then send the answers to the processing office and in about 3 weeks time I get a letter saying the tax return is no longer required.
A big thank-you to all the regular posters
I don't post on here as much as should but as a sole practitioner the wealth of knowledge available is invaluable to me. The time I spend on here reading helps me to gain knowledge that I in turn can pass on to my clients. In my eyes it saves me money by pointing me in the right direction to where I can find the information I need more quickly!!