Member Since: 20th May 2010
16th May 2019
As many have said, the core product ( tax return production ) is first class. Unfortunately the rest is becoming increasingly average and more expensive as the years pass. My personal gripe is with the accounts production module, which doesn't appear to have been updated since it was first introduced. The final accounts have so many frustrating formatting errors which I'm sure could be corrected in a few minutes ( rogue underlining, headings sometimes in CAPITALS, sometimes in lower case and sometimes in Lower Case ). The work round is to import to Word and make adjustments - fine, but it is supposed to be an automatic accounts production program. Can't help but think that they are neglecting what should be part of the core product whilst trying to sell themselves to the larger firms.
14th Apr 2016
Still doesn't work for us
They originally tried to "upgrade" us on March 16th. It didn't work.
Tried again April 12th. It didn't work.
We can't file tax returns and already have sub-contractors knocking on our door expecting tax refunds.
They also told us on one of their webinars that we can no longer import accounts from 3rd party software.
This is not an upgrade this is a downgrade !!!
We have used this software for many, many years but are now frantically looking for a replacement.