Sage, because it was what I had 'lying around' some years back when I thought it time to do some proper bookkeeping for my own practice (yes, the cobblers' children thing).
VTT for our holding company (which also handles my better half's small amount of business income).
Word for the fee notes, etc.
Now looking at either Xero (most popular among the clients) or Sage Business Cloud, since if anyone's going to be the guinea pig for the latest iteration of Sage it might as well be us.
I am curious.
Why do you take the refunds and then pass to the client?
Why not cut yourself out of the whole deal and enter your client's details?
Or are you working without being paid upfront and getting a fee?
Ive always charged a fee upfront, and only filed on receipt rebate or tax paid both the same.
As it happens we are starting to move away from this situation - we have fewer CIS cases these days (we got fed up with the enquiries), and this 'season' has helped to prepare us for a quieter client account next year.
That being said, with the Class 2 NI refunds still appearing in some cases, and the recent 'glitch' of payments on account being wrongly repaid, it has been useful to capture some of these refunds and deal with them more swiftly.
Thanks for all the replies so far.
So it seems this is not just our bank, but depends on the individual bank's systems. I'm guessing that the comma acts as a field separator for some software.
To a layman like me it sounds like it should be a simple change to a line or two of code at HMRC's end to use a dash instead of a comma but ... HMRC!
We've used Echosign for a few years now. Clients were perfectly happy - indeed some were impressed and saw it as an improvement. Only one chose to carry on the old fashioned way, but without rancour.
The Adobe name is a plus as it's widely recognised and trusted outside our profession.
No-one's mentioned the option of taking drawings yet.
Some Bloke Down The Pub does it.
"Does anyone know whether it will still be necessary to file CT61s after 6 April 2016 when interest is paid to directors?"
According to Tim Good yesterday, yes. Not that that should stop any competent(!) client using interest as a (CT-deductible) route for extraction.
In the same boat
We moved offices (though no name change) some four years ago. The AAM got our address changed for SA no problem, but as for PAYE and VAT, despite phone calls, emails and letters we've given up, for now. Will have another crack at it soon, so it'll be interesting to see what comes of your efforts.
My other concern is whether this will confuse the bureaucracy when it comes to transferring to full-blown AOSS.
They'll normally pay the refund. Depending on the size, they might ask some questions first (e.g. if it's on a lease premium or substantial refurb works).
Reminders this year?
Sad though this may sound, I've found this one of the more interesting threads recently.
Sometime last month someone suggested that HMRC hadn't sent out (paper) reminders at the start of January as in the past - is this true? I've asked a couple of clients who naturally claim they didn't get one, but that doesn't mean anything!
Of those on time (signed & filed)
We do have more lates this year - either still no contact or they've resigned themselves to it.
We always get that slight blip in October, as some clients still pick up on the paper returns deadline (even though all but one of our clients we submit online).