Maybe your client is not actually aware of what he sent to HMRC. In Xero if you download the return it gives all of the backup. Maybe he thought he had just downloaded the VAT page and was not aware that he had also sent everything else.
Before accusing your client of doing something find out the full story.
Then say this is a lesson to speak to you before talking to HMRC on his own!
After that you can create a case study, put it on your web site and distribute it to your clients as a warning about the perils of talking to HMRC directly.
If you had (have?) authorisation in place and have had correspondence with HMRC previously when they refuse to discuss your client with you, you should tell them that you are reporting them to the ICO as they have disclosed information to you without the proper authority.
That may make them look a bit deeper!
I am a sole trader with 3 members of staff and I took the decision to go paperless 2 months ago after deciding to give up my serviced office and for all staff to work from home.
We were already partially working from home using a hosted desktop so when lockdown happened we were already set up for home working.
As we would have no permanent office going paperless was an essential part of the process.
We decided to use Docusoft and started with them last week.
At the moment there are teething issues but these will be sorted.
We will end up paying for the software by stopping using other providers. Previously we had 2 different software solutions with portals but we will move to using just the portal from Docusoft saving enough to pay for the new software.
Overall savings will be substantial as no office overheads.
Historic files are already scanned and e-stored. Current paper correspondance, payroll, tax and accounts files can all be scanned.
Looking to go totally paperless - want to manage on ongoing basis - incoming post, all e-mails and keep working papers fully online. Would be essential to be able to allocate every piece of scanned paper and e-mails to a particualr client.
Not just looking for storage but an active management system.
Don't forget the site needs to be mobile device friendly. Nowadays anyone under 30 is going to be using their phone or tablet to look at your site.
We use Informanagement who not only design and run the site but they also put out daily content for all social media. Cost about £200 per month but well worth it.
I am current changing the design to be more CV19 friendly and they are carrying out the changes for no additional cost.
How are the vendors treating the additional £15,000?
This will give you a good idea of how your clients should treat the transaction.
However if you have a contract and completion statement that states the sales price is £165,000 then it will be very difficult to treat it otherwise than as the full purchase price of the property.
Are you sure your clients actually understood the way the additional amount was added to the price. As previously stated it sounds as if the rents were just a justification for increasing the sales price of the property.
Why make it easy for you when they stand to make money from selling you something that they previously offered for free?
If you do not subscribe to one of their products then they have no downside and only upside in more income.
Am I a synic - yes.
Waiting for fees for Auto entry to go through the roof after the new acquisition.
This can all be done online. Go to https://www.gov.uk/tax-relief-for-employees to check if expenses can be reclaimed (answer a series of questions) and providing the answer is that you can then claims can be made going back to 2015.
My answers
https://www.propersoft.net/
Maybe your client is not actually aware of what he sent to HMRC. In Xero if you download the return it gives all of the backup. Maybe he thought he had just downloaded the VAT page and was not aware that he had also sent everything else.
Before accusing your client of doing something find out the full story.
Then say this is a lesson to speak to you before talking to HMRC on his own!
After that you can create a case study, put it on your web site and distribute it to your clients as a warning about the perils of talking to HMRC directly.
If you had (have?) authorisation in place and have had correspondence with HMRC previously when they refuse to discuss your client with you, you should tell them that you are reporting them to the ICO as they have disclosed information to you without the proper authority.
That may make them look a bit deeper!
I am a sole trader with 3 members of staff and I took the decision to go paperless 2 months ago after deciding to give up my serviced office and for all staff to work from home.
We were already partially working from home using a hosted desktop so when lockdown happened we were already set up for home working.
As we would have no permanent office going paperless was an essential part of the process.
We decided to use Docusoft and started with them last week.
At the moment there are teething issues but these will be sorted.
We will end up paying for the software by stopping using other providers. Previously we had 2 different software solutions with portals but we will move to using just the portal from Docusoft saving enough to pay for the new software.
Overall savings will be substantial as no office overheads.
Do you have a link for rapport?
Historic files are already scanned and e-stored. Current paper correspondance, payroll, tax and accounts files can all be scanned.
Looking to go totally paperless - want to manage on ongoing basis - incoming post, all e-mails and keep working papers fully online. Would be essential to be able to allocate every piece of scanned paper and e-mails to a particualr client.
Not just looking for storage but an active management system.
Don't forget the site needs to be mobile device friendly. Nowadays anyone under 30 is going to be using their phone or tablet to look at your site.
We use Informanagement who not only design and run the site but they also put out daily content for all social media. Cost about £200 per month but well worth it.
I am current changing the design to be more CV19 friendly and they are carrying out the changes for no additional cost.
How are the vendors treating the additional £15,000?
This will give you a good idea of how your clients should treat the transaction.
However if you have a contract and completion statement that states the sales price is £165,000 then it will be very difficult to treat it otherwise than as the full purchase price of the property.
Are you sure your clients actually understood the way the additional amount was added to the price. As previously stated it sounds as if the rents were just a justification for increasing the sales price of the property.
Why make it easy for you when they stand to make money from selling you something that they previously offered for free?
If you do not subscribe to one of their products then they have no downside and only upside in more income.
Am I a synic - yes.
Waiting for fees for Auto entry to go through the roof after the new acquisition.
This can all be done online. Go to https://www.gov.uk/tax-relief-for-employees to check if expenses can be reclaimed (answer a series of questions) and providing the answer is that you can then claims can be made going back to 2015.