Way to welcome a guy in...
That was his first post. Potentially now his last.
The help and support provided from members on here has proved invaluable time and time again for me personally and I’m truly appreciative towards to members that contribute.
However what happened to ‘if you don’t have anything nice to say, don’t say anything at all’? The third post in advised that a qualified accountant be engaged….
Same scenario happened to us. There were two separate payments on our account that resulted in an overpayment; one was a duplicate payment the other an overpayment. As you'll probably guess, these are examples of "reasons the HMRC cannot accept to justify an over payment" as per the notice of overpayment letter we received from the HMRC. HOWEVER the quote above was proceeded with "with no further explanation". Our explanations...the overpayment was due to a software malfunction which meant we couldn't obtain an exact figure so an estimated figure was paid to avoid a late payment fine from the HMRC, the duplicate payment was due to a mis-posting in our accounts leading us to believe we had not yet paid our PAYE liability for month x (granted I had to explain exactly where it was posted, why it was left there for several months etc etc which really was none of their business quite frankly!). Along with a transaction history which included our newly found information, this seemed to enough to justify the overpayment and it was refunded via a credit on our account. To be honest it did take a couple of months to resolve and looking back I wish I had thought of tashkirkman's suggestion above. If the HMRC acknowledge there is an overpayment on account they have no reason to hang on to it! It seems to me HMRC’s excuse for their approach (however honest) is they just want you to make sure the discrepancy definitely lies within the payments made and not on the P35 before making a refund. Perhaps keeping that mind when penning an explanation will help? Good luck!!
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