Member Since: 12th Jul 2013
6th Jan 2021
I think by agents he means operators of computers in HMRC call centres flogging away for the national minimum wage
6th Jan 2021
Changing computer systems might cost a lot of money snd a whole scale moving of the filing date might mean that taxpayers who would otherwise have met the 31/1 deadline won’t bother. A case by case consideration seems sensible
25th Mar 2020
Sadly returns for 19/20 and the software systems wouldn’t be changeable in time. So any system is likely to have to be separate from the normal return
25th Aug 2018
I'm old enough to remember the days when your local inspector had a decent understanding of the rules and if they didn't you could talk to them, often face to face, and sort things out. Now it's call centres with staff reading from scripts, software that doesn't work and the lamentable guidance on Gov.UK. Heaven help us
23rd Aug 2018
What a sensible decision. Poor quality agents and the dishonest are a blight on the profession. It's about time HMRC started to give them a good kicking.
8th Aug 2018
It's really sad but the HMRC systems are pretty awful and the staff who are left seem demoralised, undertrained and with no support for themselves. Everything we hear about MTD and Brexit makes it sound worse. Too few staff trying to go too much, no wonder they f*** so much up
1st Aug 2018
Their IT is an absolute shambles. Friends still there say webpage loads speeds can be measured in minutes not seconds and that services are very patchy.
29th Jul 2018
The tax gap benefits of NTD will only really be felt when the frequency of filings increase. Once business software has to file at least daily it will be a little bit harder for those who fiddle to do so without being spotted.
22nd Jul 2018
One would have thought that a modern startup could come up with better ways to pursuade staff to eat healthy low impact food.
17th Jul 2018
But the tax/NI rates on salaries etc are massive compared to CT rates.