Total Office Help Ltd
18th Jun 2021
Yes I've done this for a client too - 12 month maximum period but absolutely do-able.
18th May 2021
Also consider that if you are intending at any point to use an email platform (Active Campaign, Mailchimp, etc) to send either bulk marketing (to potential clients) or notification emails (to clients) or an automation sequence (for e.g. onboarding if someone signs up through a website) that some mail providers (hotmail, etc) are more likely to block receipt of any emails from non-person addresses as they are more likely to be seen as spam.
I have a domain name & have used [email protected] as my website contact email so if it isn't an actual enquiry form, then it's spam / cold sales email as that [email protected] is nowhere else & I always reply from [email protected]
I do have several other emails [email protected], [email protected] only because it helps me keep it all segmented in my head & in folders as I don't have a Practice Mgmt system.
Good luck - you just gotta find what works for you.
6th May 2021
SO EDIT: web chat did not become available so with heavy heart I called. Hold time was about 40 mins & then I got a perfectly nice woman - not very clued up but nice enough - who said it was indeed an address issue though couldn't tell me whether the correspondence which had been returned would now be reissued. She took the new address & said it could take up to TEN working days for the flag to be lifted & then the VAT returns would automatically come back online both on the online account & in the software, so just to keep an eye on it!
THANK YOU all so much for your advice & suggestions. Stress over.
oh, and have advised client & told him not to spend any more than usual, what is there isn't his!
5th May 2021
Nice idea & if it was for myself, I probably would but unfortunately this is one client I cannot trust to do that - he spends everything in front of him unless I am very firm with him! He would get in a financial pickle (arrears & there's already some of those!) & it's hard enough keeping him out of it normally!
5th May 2021
what a palaver! as if we didn't have enough to do! Thank you.
I'm the client's bookkeeper & do have an HMRC log in in my own name, separate to the one he has, so hoping that will suffice to get it unlocked. I won't pretend to be him.
5th May 2021
Thank you - making me feel better that it's nothing I've done or missed doing.
I resist calling HMRC because I have not got agent authorisation & the client is a man, I am not, so I can't pretend - even though I probably know the answers about his business & security questions better than him! I do have my own log in to his HMRC online account, wondering if that will suffice for them to deign to talk to me?
5th May 2021
Thank you - that's a possibility - though registered address is the accountant & unchanged ever, he personally moved & HMRC address may have been there for communication purposes.
5th Nov 2020
I agree that perception is a thing & a landline still seems a 'proper' thinkg to have.
I have a local landline number through a company called voipfone, costs £4 a month.
I can choose where to divert it at any time - so to my mobile, to another landline, to a voicemail box but I have it diverted permanently to an answering service who filter out the spam, cold sales calls & take any messages from 'real' people / clients which is then texted & emailed so I can prioritise when to reply. I could choose to have them patch through - all or specific - but that costs more & I don't need it.
I also divert my mobile to the service when I need Do Not Disturb. It's a godsend to get work done in peace, knowing anything urgent will still get flagged.
I have enough clutter on my desk that another piece of equipment (a 'real' phone) would just get in the way!
25th Jun 2020
I bought IX1500 end of last year as it sounded like a perfect addition to my hardware & would minimise paperwork storage but cannot for my life, work out how it takes multiple docs in one scan & separates them into individual docs. I don't suppose you have an idiot-proof instruction manual or link that you would be kind enough to share? Thank you. For attention of the OP, it cost me £425 appx inc VAT & if I knew how to use it, I'm sure it would answer your needs!
3rd Jun 2020
If he isn't eligible for the SEISS it won't let him claim - he can try as many times as he wants! It isn't like the BBL or the CJRS where you put your own figures in. I tested it - both with a client who WAS eligible & it agreed & told him the £ he was getting. And with a client (my son!) who I knew wasn't eligible but I wanted to see the process. It just said 'you are not eligible' & wouldn't let me go any further.
BUT - yes, IMO, if he manages to claim & be paid out, it will be obvious & is fraud. Cover yourself.