A client of ours is currently looking at POS-uP as an alternative to iZettle
They probably didn't mention "advisory/compliance is dead" enough or say how great Xero is.
We usually do! Picked the job up from another accountant who put all clients on Xero without any consideration of whether it would be a good fit or not.
It includes all "receive money" transactions such as bank interest, refunds etc.
I realise I can export to excel and format, but shouldn't really need to.
I can vouch those prices, partners get the 60% discount from the first client they sign up, not on a tiered basis like other products.
We are swaying towards Quickbooks too. We are a new ish firm and are quite small but growing.
Whilst we are at a bit of a crossroads, we have a number of clients who use projects and Quickbooks wins on this front in our opinion, Xero is a lot more expensive.
A lot of people have mentioned the advantages of direct bank feeds etc in Xero, but at the moment, I struggle to see how the higher prices of Xero are justified over Quickbooks.
We used Vonage and ditched it as soon as we could.
Customer service wasn't great, especially in relation to the app.
Coverage obviously depends on internet speed and if not stable you will experience a lot of drops in service.
To give them credit, I sent an email and they have got back to me. I can understand a message saying longer wait times, but not saying they are closed.
We do give more detailed trading accounts but at the moment this only consists of a detailed trading profit and loss account and a detailed balance sheet. It would be nice to give something extra such as graphs/charts etc. The output from VT obviously needs manual formatting to just given variance percentages from one year to the next.
Haven't had good experiences with outsourcing overseas in my previous employments.
The other issue is communicating with clients. Will you tell them that their information is being sent to India? Personally I would not agree to this.
It may be worth looking at the latest data protection guidance as not telling them may be a breach of the rules, together with the potential damage to your reputation that may follow.