Hi JoP18, thanks for your help! I showed our IT department your post and they installed .Net version 4. This wasn't included in windows updates. I can now access "Send pension correspondence" in Sage 50 payroll. Thanks.
I'm having the same problem with send pension correspondence and Sage have said it's a windows update issue to me too. Our IT department have checked everything but I still have the same problem. I'm going to call them again to get it sorted out.
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