Customer service: Get the balance right

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10th Aug 2020

Your customer service is critical in defining your business and allowing you to charge premium prices. It is the way to stand out from the crowd, ensure customer loyalty, and forge lasting, mutually beneficial and enjoyable relationships with those who can make or break your business.

Brilliant customer service gives you the upper hand over your competition, provides a never-ending stream of referrals, creates trust and openness, and sets you on the path to having the business you have always wanted.

What you'll learn

  • How do we define customer service?
  • Customer services for accountants & bookkeepers
  • Essential customer service skills, and when to deploy them
  • The basic customer service necessities
Customer Service Get the Balance Right SmartVault whitepaper

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