How to manage the shifting expectations of clients

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23rd Mar 2021

How to meet the shifting expectations of your clients using an integrated suite of cloud solutions for your accountancy practice.

The adaptations all businesses have made as a result of the pandemic have shown that whatever the future holds, things will not go back to the way they once were. Clients’ expectations of how they communicate with their accountants have changed forever. COVID-19 and emerging cloud technology has resulted in a “perfect storm” situation, forcing the accounting industry to adopt great change very rapidly and firms are trying to find purchase in a digital-first world with shifting customer expectations.

 

What you'll learn

  • Embracing cloud software
  • Easy management of updates
  • Handling client requests more efficiently
  • Automation and real-time engagement
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