Why your firm needs a client service manager

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This guide explores the growing need for a client service role in accountancy firms. 

Practice Excellence entrants who employ client managers typically earn twice the average fees of non-dedicated client teams, and have higher than average overall earnings. 

What you'll learn

  • Why your firm needs a client service manager
  • The 4 skills to look for in a CSM
  • The right tools needed for the job
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