CCH

Firm size

  • Small
  • Medium
  • Large

Functionality

Alert, App, Bill, CRM, Docs, Plan, Portal, Report, Time, Workflow

Integration

CCH Central, Exact, FreeAgent, QBO, Sage, Twinfield, Xero

Free trial

On application

Pricing

On application - suitable for sole practitioners to Top 100 firms

User reviews

3.8
(34 user ratings)
Our trusted reviews are independent, first hand opinions taken from the UK's largest survey of business software users. These ratings are used to decide the Software Excellence Awards from the Accounting Excellence 2018 programme

Key Features

  • Workflow module shows which tasks staff are working on and tracks bills awaiting approval
  • Multiple tools to capture chargeable time including mobile apps and synchronisation with Microsoft Outlook
  • Bill templates maintained with Microsoft Word to allow control over formatting and layout
  • KPI monitoring software tracks timesheet completion
  • Graphical work in progress display that can drill down to the underlying data
  • Credit control dashboard displays debtor details, with single-click drill-down to the underlying data

Product screenshots

Click an image to enlarge

What Wolters Kluwer says

CCH Central is an integrated suite of accounting software tools to support managing your practice, providing compliance and added value services. It includes accounts, tax, practice and document management functionality.

CCH Central gives you a ‘client centric’ view. Contact details, WIP, debt, billing history, accounts, tax returns, task lists and more, can be accessed from a single application. You can configure CCH Central for each user, providing access to information and functionality relevant within their role.  

Integrating with CCH Central, CCH OneClick is a set of cloud tools with advisor and client workspaces allowing you to connect to your digital ecosystem and to your client’s Digital Tax Account.

The Advisor Workspace introduces a range of cloud tools opening the software to other systems. For example, Open Integration enables you access to import data from a range of online bookkeeping software, with the ability to synchronise adjustments with Xero, Sage One, Exact and Twinfield. QuickBooks two way synchronisation will be available in the near future. Digital Data Collection tools give you the ability to request, review and chase your client’s data. Practice Mobile allows you to work remotely and securely with your CCH Central data.   

The Client Workspace gives your clients instant, secure access to all the documents, files and compliance output that you want to share with them, together with secure messaging and document approval. By integrating these workspaces, it prevents messages, documents and data being sent to the wrong client.

2018 Roadmap

Coming next during this calendar year:

  • Pre-population of tax return data using digital tax account information.
  • Quarterly VAT filing for MTD.

What users say about CCH Central and CCH OneClick

Read user reviews

    Pros

  • “A very clever and intuitive program with excellent support site to match and the way everything integrates so beautifully”
  • “The ease of billing and the flexible and easy to use reporting”
  • “Time and fees is excellent…”
  • “Integration with other CCH products, eg tax returns filed automatically in Document Management can be sent for client approval”
  • “It has a lot of features”

    Things you might change

  • “Improve credit control and introduce web/mobile timesheets”
  • “Let down by account managers and price”
  • “CCH take a long long time to take on board your comments about errors and issues, and even longer to then act on it”

Functionality

3.7

    Pros

  • “A very clever and intuitive program with excellent support site to match and the way everything integrates so beautifully”
  • “Integration with other CCH products, eg tax returns filed automatically in Document Management can be sent for client approval”
  • “Time and fees is excellent…”
  • “Flexible and easy to use reporting”

    Things you might change

  • “Improve credit control and introduce web/mobile timesheets”

Support

4

    Pros

  • “Excellent support site”

    Things you might change

  • “CCH take a long long time to take on board your comments about errors and issues, and even longer to then act on it”

Ease of use

3.8

    Pros

  • “The ease of billing and the flexible and easy to use reporting”

    Things you might change

  • “It has a lot of features”

Value for money

3.7

    Pros

  • “A very good piece of kit... but very expensive at the same time”

    Things you might change

  • “Let down by account managers and price”

What AccountingWEB says

AccountingWEB’s user feedback data shows that Wolters is pre-eminent among the largest accountancy practices, and the average fee income of its customers is more than twice that of its big rivals IRIS, Sage and Thomson Reuters. The CCH Central suite was originally assembled from a disparate collection of acquisitions, but has slowly evolved into a sophisticated, end-to-end model that now incorporates bookkeeping data from its own Twinfield app and the other accounting engines.

As part of the Dutch-owned multinational Wolters Kluwer, CCH branded software can call on the sophisticated technologies demanded by larger firms - evident from a look at the suite’s product features, which include workflow tools, audit automation and working papers, alerts and the new CCH OneClick cloud portal and workspace. But Wolters Kluwer also suffers from some typical large company traits: the pace of development can be frustratingly slow and the sophistication on offer sometimes goes over the head of smaller firms. If they look more carefully, says Wolters Kluwer, they may be pleasantly surprised.

User reviews (9)

About the reviews
Filter by
1.3
Auditor/Head of Audit/Audit manager, £5m-£9.9m
17 May, 2018

What do you like?

It looks okay and AP is quite flexible.

What would you change?

It is wholly unreliable and CCH take a long long time to take on board your comments about errors and issues, and even longer to then act on it.
3.5
Sole Practitioner, Less than £250k
17 May, 2018

What do you like?

Part of CCH Central Suite and GDPR-compliant

What would you change?

Set up steps and help by consultant (free of charge) to facilitate the initial installation and set-up by accountants
5
Partner, £1m-£4.9m
16 May, 2018

What do you like?

The ease of billing and the flexible and easy to use reporting.

What would you change?

I would like direct bank feeds.
5
Financial Manager/Financial Controller/Co Accountant, £250k-£499k
10 May, 2018

What do you like?

A very clever and intuitive program with excellent support site to match.

What would you change?

Better repeat bill functionality.
1.3
Principal/Senior Partner, Less than £250k
10 May, 2018

What do you like?

Time and fees is excellent but horrendously let down by account managers and price.

What would you change?

Price and account managers.

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