Senta Logo

Firm size

  • Small
  • Medium
  • Large

Functionality

Alert, AML, CRM, Docs, KPIs, OnBoard, Plan, Portal, Time, Workflow

Integration

CoHo, FreeAgent, GoCardless, QBO, TPR Xero

Free trial

30 days

Pricing

£29/user/mo (20% off for annual payment).  

Reduced pricing for additional users.

User reviews

4.8
(51 user ratings)
Our trusted reviews are independent, first hand opinions taken from the UK's largest survey of business software users. These ratings are used to decide the Software Excellence Awards from the Accounting Excellence 2018 programme

Functionality

4.8

Support

4.8

Ease of use

4.7

Value for money

4.8

Key Features

  • Standard workflows are provided for different service types such as tax, accounts, payroll etc; these can be tweaked as needed
  • Homepage dashboard can be configured with a set of widgets to suit individual requirements
  • Job view gives managers a filterable overview of all the work within the practice
  • Readymade process for onboarding new clients
  • Mail module provides basic CRM capability that works with Gmail, MS Exchange, Office 365 and others
  • Slack messaging link makes it possible to trigger practice tasks and receive alerts via text
  • Includes a secure document portal with electronic signing
  • Senta links to different degrees with cloud bookkeeping platforms as well as other data management tools such as Zapier
  • Where the interfaces exist, it will also pull in data from agencies such The Pensions Regulator and Companies House

Product screenshots

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What Senta says

Your software shouldn’t tell you how to run your practice.  With our powerful and customisable workflow engine at its core, Senta will help you work just the way you want to. Practices use Senta to differentiate from their competitors, by helping to deliver great customer service every time, with frequent and personalised client contact. Senta also comes with a client portal that lets you exchange documents securely and e-signatures.

We release new features every week. Recent additions include auto-chase, to keep emailing your clients until they give you what you need,  new document importers to import your Virtual Cabinet & Docusoft documents; and individual file permissions - ideal for payslips or other documents that are sensitive to the individual.  

What users say about Senta

Read user reviews

    Pros

  • “Great software, great support. Senta are always adding new features”
  • “Tailorable workflows that can be amended to your practice way of working”
  • “The software plans my time for me, so I know exactly what I need to be doing on any given day”
  • “Ideally suited to a cloud accounting practice”
  • “Very flexible and easy to configure”
  • “The Senta team is great”

    Things you might change

  • “Needs more integration with accounts production software”
  • “The home screen is a bit confusing and could do with a few more bits of functionality (AML/billing/an app)”
  • “It could be a little easier to set up”
  • “Price point”

Functionality

4.8

    Pros

  • “It pulls information through from various sources to one place and that it is highly configurable”
  • “Automatic creation of jobs to enable tracking of deadlines and what work needs completing”
  • “Tailorable workflows that can be amended to your practice way of working”
  • “The software plans my time for me, so I know exactly what I need to be doing on any given day”
  • “Ideally suited to a cloud accounting practice”
  • Client portal & document signing making things GDPR compliant”

    Things you might change

  • “Needs more integration with accounts production software”
  • “Better reporting and scheduling”

Support

4.8

    Pros

  • “Great software, great support. Senta are always adding new features”
  • “Easy to set up and the support is excellent when you need it”
  • “The team are keen to help us get the best out of it”
  • “The Senta team is great”

Ease of use

4.7

    Pros

  • “It is easy to use and set up. It’s intuitive. It’s great to look at - it makes you want to use it”
  • “Very flexible and easy to configure”

    Things you might change

  • “The home screen is a bit confusing and could do with a few more bits of functionality (AML/billing/an app)”

Value for money

4.8

    Things you might change

  • “Price point”

What AccountingWEB says

Starting from a slick home-page dashboard, Senta gives the impression of being a very well engineered piece of code and the feeling continues as you delve into a collection of features that cater effectively for the needs of most accounting practices.

A sign of its quality is that even with a lot of power under its bonnet, Senta is easy to use. The dashboard has a clean, adaptable layout featuring user-configurable widgets, while the main client list includes pull-down options to filter different types of client and outstanding tasks.

The application’s foundation is a customisable workflow scheduling engine that links to lightweight, but functional CRM and marketing tools. Senta plugs into the practice’s existing email programs to show messages to and from clients by all colleagues in the practice in one combined view. The integration extends to most cloud bookkeeping platforms, data management tools such as Zapier and agencies such as The Pensions Regulator and Companies House. 

User reviews (15)

About the reviews
Filter by
4.8
Sole Practitioner, Less than £250k
31 May, 2018

What do you like?

Functionality and automation of workflows and client communication.

What would you change?

Fully functional client portal.
4.8
Student/Trainee/Part qualified, £500k-£999k
31 May, 2018

What do you like?

The automatic creation of jobs to enable tracking of deadlines and what work needs completing.

What would you change?

Add the ability to create and send Letters of Engagement to clients for them to sign digitally.
4.5
Practice Manager, £500k-£999k
31 May, 2018

What do you like?

Does a lot of what we need to sit alongside FreeAgent. Support are often able to implement suggested improvements swiftly (or let us know how they can already be done via workarounds).

What would you change?

I think it could be easier to use. It does take a lot of tinkering to get workflows/jobs set up how you want.
4.8
MD/CEO/General Manager/Director, £500k-£999k
31 May, 2018

What do you like?

Ideally suited to a cloud accounting practice

What would you change?

Price point
5
Principal/Senior Partner, Less than £250k
31 May, 2018

What do you like?

Great functionality at a great price and the support from the Senta team is great.

What would you change?

The only criticism is it could be a little easier to set up.

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