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1. Stressed? (Yeah, we know, silly question)

   Practice software

   ... your natural would be, ‘How was your weekend? How's the dog?’ They don't even listen to that. They just want to cut ... reassurance and genuinely listening if you ask about their dog or their business. Be friendly and care: "How about we ...

   28th Apr 2022 | Industry insights

2. 5 tips for Process Mapping in your Practice

   Practice strategy

   ... The tips here should be enough to get started with a pen and paper but to really get value from this exercise ...

   19th Apr 2022 | Industry insights