Client satisfaction

Five stars rating

13th May 2019

Focus on onboarding if you want to retain clients

Accounting Excellence

By Accounting Excellence | 10th May 2019

Automated practice: How tech can serve your firm

Accountants and business owners are living in a time of rapid change, driven by technology and legislative changes like Making Tax Digital. This Talk...

Tech pulse

8th Mar 2019

Any Answers

How to reduce the amount of client email?

Asked by

Tickers

27th Feb 2019

Any Answers

How to set boundaries where none existed before

Asked by

Tickers

Supermarket pricing gun

25th Feb 2019

Firms price up MTD filing only service for clients

Office workers scuffling at work

The accountant's guide to Brexit

18th Feb 2019

Brexit: Talking to clients without causing offence

13th Feb 2019

Blog

Recommendations cut both ways

By

ICPA

Marketing

29th Jan 2019

Any Answers

Does anyone know anything about Zoom?

Asked by

Matrix

21st Jan 2019

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Difficult director am I acting correctly?

Asked by

iknell

apps

16th Jan 2019

Future of accounting: Why tech integration is key

14th Jan 2019

Blog

Success: Is It All About the Ideal Client?

By

Russell_Smith

14th Dec 2018

Any Answers

No "Xmas greetings" sign-offs on emails...

Asked by

AnnAccountant

Wrapping and Decorating Christmas Presents

Client experience

10th Dec 2018

‘Tis the season for a festive client experience

5th Dec 2018

Any Answers

Will HMRC refund overpaid inheritance tax

Asked by

jasonowsky