Save content
Have you found this content useful? Use the button above to save it to your profile.
computer error message
istock_pashaignatov_ce

HMRC computer provides the wrong answer

by
6th Jul 2016
Save content
Have you found this content useful? Use the button above to save it to your profile.

Neil Warren highlights a problem with the online application for the VAT flat rate scheme.

HMRC has recently updated VAT Notice 733 to deal with a number of problems concerning the descriptions of the flat rate scheme (FRS) categories. Those amendments are good news (particularly for consultants and mechanical engineers) as I explained in VAT flat rate scheme guidance changed.  

Online niggle

However, I have heard about a problem when applying to join the flat rate scheme online, at the same time as applying for a VAT registration number. This issue could catch out tax agents and cost business owners in extra VAT payments.

To explore the problem, I completed (but obviously did not submit) a dummy online application to register Neil Warren as a sole trader tax consultant. It was all very straightforward until I reached the section that asked me to enter my ‘business activity description’. I entered ‘tax consultant’ but this description was not recognised, so I chose the alternative option of picking a ‘SIC code’.

‘SIC’ is the very long list of Standard Industrial Classification of economic activities. The good news is that I found code 69203 for ‘tax consultancy’ in that list and the HMRC computer was happy with this entry.

Misleading message

Here is where I encountered the core problem: when I ticked the box to say that I wanted to join the FRS as part of the online process, a message appeared on the screen as follows:

“You have indicated that the business wants to apply for the FRS. The FRS percentage has been allocated based on the business category associated with the main business activity you selected.

Category of business: Accountancy or book-keeping

Flat rate scheme percentage: 14.5%.”

The problem with the above outcome is that a ‘tax consultant’ is not an accountant or bookkeeper. The latter deal with balance sheets, trial balances and profit and loss accounts (plus many other things) whereas a tax consultant advises clients about tax and has more involvement with legislation and HMRC guidance and getting tax returns right.

In my opinion, a ‘tax consultant’ belongs in the category for ‘business services not listed elsewhere’ and a 12% rate because there is no category for tax consultants.

So what is the solution?

Do it on paper

The online application process gives applicants the choice to either ‘confirm application’ or ‘cancel application’. Tax advisers who are experienced in such matters will know that they can cancel the online application for the scheme and submit a normal paper application and select their own rate, where there is no HMRC ‘assistance’ to muddy the waters.

It is also possible to go back and amend the SIC code to encourage the computer to suggest a different flat rate category but this is not advisable because it will result in false information being submitted. After all, a tax consultant is a tax consultant.

Advice for HMRC

I believe HMRC should make it very clear to tax agents and business owners that an online scheme application can be aborted if the owner disagrees with the suggested business category. In that case a paper application can be completed instead, and posted to HMRC‘s office in Grimsby.

The suggestion of business category from HMRC is not a fait accompli and as Notice 733 says (para 4.1) - “HMRC have offered an interpretation of each sector”. The HMRC choice does not have the force of law and the onus is on the business owner to make his own choice of category. To remind you of the key sentence in para 4.2 of Notice 733:

“HMRC will not change your choice of sector retrospectively as long as your choice was reasonable. It will be sensible to keep a record of why you chose your sector in case you need to show HMRC that your choice was reasonable.”

Action

I will ask the ATT technical committee to raise this issue with HMRC, but it would help if I could quote other examples to show that my experience was not an isolated error. Have you encountered similar problems when applying for the VAT flat rate scheme online? Please report your experiences below.

I will keep you informed of HMRC’s response.

Replies (17)

Please login or register to join the discussion.

avatar
By HuntFord
07th Jul 2016 10:46

I've encountered a similar issue when wanting to register for 'Labour only' Construction where, no matter which business description is selected, there is no way to stipulate this particular % over the 'General' construction %.

Thanks (1)
Replying to HuntFord:
By Howard Marks
07th Jul 2016 12:00

HuntFord wrote:

I've encountered a similar issue when wanting to register for 'Labour only' Construction where, no matter which business description is selected, there is no way to stipulate this particular % over the 'General' construction %.

How funny, I literally just had this same issue a few moments ago and I know i'm going to in about 10 minutes time with another app I need to do. For now it's automatically applied a lower rate than I feel is due so i'll simply pen a quickly letter to the VAT dept asking them to amend.

Thanks (0)
Numbercruncher large border
By HowieTNC
07th Jul 2016 11:54

Yes, they tried to shoehorn a mechanical service engineer into the same category as Architect / Civil engineer. I sent back the following with an example of someone who had won a case, never heard back and have been working on 12% since

I refer to your letter to my client dated 16th January advising that the reasonable choice he should be using trade classification 14.5% Architect / Civil Engineer.

I refer to your letter to my client dated 16th January advising that the reasonable choice he should be using trade classification 14.5% Architect / Civil Engineer.

'We wish to change the trade classification to 12% Business Services not listed elsewhere. My client is a mechanical service engineer and does not provide consultancy or design services. This sector code had been specifically selected after careful research in this area, the most relevant article I found was on Accounting Web :

Engineer wins VAT flat-rate appeal
Posted by nickhuber PM | on Thu, 29/05/2014 - 16:47 10383 15 comments print'

Thanks (0)
avatar
By JBKMP
07th Jul 2016 12:03

Do you believe that the VAT cost profile for your business as a 'tax consultant' is different to that of 'Accountancy or book-keeping'? I suspect not, or in fact the latter has a higher VAT cost profile, ergo the flat rate % allocated is entirely appropriate.

Thanks (0)
Replying to JBKMP:
joe
By Smokoe Joe
07th Jul 2016 14:49

I disagree, I am not on FRS because my VAT averages around 12% of gross turnover, I couldn't afford to be paying 14.5%, that's 4 months mortgage extra!

Thanks (0)
Replying to JBKMP:
avatar
By Sandyhatter1988
07th Jul 2016 18:14

Hardly the point JBKMP - the Flat Rate Scheme was introduced a simplification of the process and the law says nothing about using HMRC's interpretation of the business classification you fall into. If using simple English you don't fall fairly and squarely into a category you don't.

Thanks (0)
avatar
By vicpeake
07th Jul 2016 12:11

We've also hit a problem with HMRC - this time over NI new numbers starting with the prefix "KC" When a client has registered with the JobCentre they are issuing NI's with this new prefix. Unfortunately, HMRC is not accepting this until April 2017. There are a lot of companies around the country are experiencing this problem. Sage payroll is recommending we use the temp prefix "AA"

Thanks (0)
avatar
By peemonaghan
07th Jul 2016 12:13

I think we should all be mindful that the HMRC categorisation cannot account for all shades of grey and we should go back to the basics of the scheme which is a business foregoes the right to reclaim most of its input tax in exchange for remitting a percentage of its VAT inclusive outputs.
So what advisors need to consider when selecting a FRS rate is what is the nearest FRS categorisation in terms of normal business cost profile? In my estimation a Tax Consultant's business would have the same cost profile as an Accountant and Bookkeeper and so 14.5% would be appropriate.
In my case I am a Juggler who performs in pubs so my Flat Rate is 6.5% because that is the only rate I can find that contains the word "Pubs".
And I don't want Rebecca Bennyworth telling me I'm wrong.

Thanks (0)
Replying to peemonaghan:
By jon_griffey
07th Jul 2016 15:34

@peemonaghan - the 'basics' of the scheme are the Regulations. It is black and white - you either come under a category or you don't. The Regs do not permit you to choose a category on the basis of the nearest business cost profile. After all I expect that 99% of businesses only use Flat Rate because it saves them money.

Thanks (0)
Replying to jon_griffey:
avatar
By peemonaghan
07th Jul 2016 16:53

FA2002 S23(3) states that FRS categories will be determined by reference to entitle to input tax credit - so the cost profile is indeed what underpins the FRS categories. Indeed the Justices in the Idess case state this.

And please enlighten me as to the case law reference that says Tax Consultants should not be included Accountants and Bookkeepers?

Thanks (0)
avatar
By Montrose
07th Jul 2016 12:47

Tax [and that includes VAT] is imposed by law. If the law, as supported by the Tribunal, allows someone who is neither an accountant/bookkeeper nor a management consultant to claim that he or she is entitled to register under the FRS as 'other', that is the end of the matter. There is no separate provision of cost analysis. If HMRC want to change this, they need to change the categories set out in SI1995/2518 para. 55K(4). To do this a new Statutory Instrument will be required, and the likelihood of this in the near future is somewhat remote in the post Brexit world

Thanks (0)
avatar
By vicpeake
07th Jul 2016 13:06

I too had a problem when registering a client for the flat rate Vat scheme. His job is repairing railway train parts and although we entered the main business as that, the closest their website could get was "Repairing cars" A slightely lower rate of Vat than we expected

Thanks (0)
By jon_griffey
07th Jul 2016 15:22

I applied to register an electrician. The HMRC computer wanted to put him into Labour only building or construction services. However the guy works with industrial plant and has never set foot on a building site so this cannot be right. What HMRC need to do is amend their system so that you can select a sector other than the suggested one, but require you to provide an explanation in another box.

Thanks (0)
avatar
By hjp
08th Jul 2016 07:17

I have encountered this recently. The business category I required was project and logistic management. Only category the online form will give me is management consultant and this is not appropriate.

Thanks (0)
Neil Warren
By Neil Warren
11th Jul 2016 12:48

Thank you to everyone for the comments on my article - the individual examples are very useful - the issue about the HMRC computer putting all builders into the 'general construction' rather than 'labour only' category is one I had not thought about - how can it ever know?

I like the suggestion of Jon that the computer should offer the business owner the chance to select a category other than the one suggested, with an explanation box to support the change. I'll raise this at our ATT meeting in early September when we discuss this issue. The flat rate scheme certainly presents some challenges!

Neil Warren

Thanks (0)
avatar
By Karen Sayers
04th Oct 2016 10:25

I have had the same problem. Client is an energy broker but the SIC code for this automatically suggests flat rate of 9.5% for other manufacturing. Although we would like this lower % I don't think it Is right. Surely this could be remedied by allowing an override when making an online flat rate application. The system is trying to be too clever.

Thanks (0)
avatar
By AndrewV12
19th Nov 2016 12:23

A good article, but lets just member the rules, before we get drawn in to much, The FRS is for clients who incur have very little inputs that are subject to Vat, normally some one working from home whos main expenses is motor fuel, or people who prefer to uses the easiest scheme going.

Its a nice little scheme Lets not make it over complicated with looking at the %.

Thanks (0)