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We have been trying to set this up for some time in order to deal with HMRC trust registration.
So far (August 2018) we have been unable to proceed past the screen shown under line 10 of Step 1.
When I click on "Continue..." I get an error message saying "Sorry, we are experiencing technical difficulties
Please try again in a few minutes."
HMRC support are looking into it.
From my conversations with various HMRC support personnel, we are by no means the only agent experiencing difficulties.
We have been given no indication as to when this will be working.
In the meantime I have been told not to worry about late trust registration penalties.
Waiting till all the 'issues' have been ironed out.
Been there before!
Could HMRC really have gone ahead with MTD last April as originally planned and will they be able to go ahead with the much more limited MTD for VAT next April.
Where exactly do I register my client / does each client have to register for Making Tax Digital
I am not an agent or expert, but it looks like from the article above that each of your clients has to register for MTD for VAT (although that may not be right and I am not sure when we are supposed to do that - HMRC has not written to me yet about it so I just currently have my normal HMRC account on line VAT and personal tax return) and once they have done then you key in their details presumably to link your agent account to theirs but I like many clients will be holding off registration until HMRC has specified the software/bridging software and it is available to download so it is a bit of a chicken and egg situation at present/ a stand off
Am I correct in thinking that the agent service account is separate from the account I had to create for TRS and the one I had to create for my own AML renewal?
I too had to do this to register a trust, all of which seemed OK. But I am now faced with a list of services as per the GG account, but I am unable to Access them. The so-say Webchat help, had nothing to offer as to how proceed, as I seem unable to enrol for each service either with the new AS account.
Maybe someone can point me in the right direction?
Two things to be aware of that HMRC have not made public!
1) If, as an agent, you are already enrolled for the Trust Registration Service, you will already be able to access the new agent services account;
2) If you add clients to the new agent services account, their returns will have to be filed using MTD software!
And finally, if the agent UTR is for a partnership, you are potentially allowing staff to see the tax position of the partners!
Wow, that is incredible. What an absolute fiasco. So much for GDPR!
Surely someone at the professional bodies must make some representations about this.
Hello Ruth
With regards point 2, if we add clients to the new agent services account resulting in their returns having to be filed using MTD software, is there an option to remove them so that the requirement is "cancelled" or is it irreversible. Also, does that just relate to MTD VAT or for self-assessment clients, too?
Yours "Worried from Cornwall"
Here is part of the reply that I got from the team dealing with this:
"So if you have already signed up for your agent services account for Trusts, you don't need to do this again to use MTD services through software.
If you have new clients who you want to sign straight up to MTD, then you can use the new digital authorisation service accessed through the agent services account. This does only create an authorisation for MTD and not old portal services, so if you don't want to bring them into MTD just yet, it would be best to use the existing process.
Once you have your software in place and want to sign up existing clients to MTD, you can do this direct from gov.UK. And yes, you are right - once you sign an existing or new client up to MTD VAT they will need to start using software to submit their returns."
Not sure how you remove them once in.
I think it does apply to SA as well if you have added the clients via the new agent services account.
If individual partner's details are "exposed" I presume that as a sole trader, my staff will also be able to see all my tax information and details if I set up my agent record. I think i'll be making a report to the Information Commissioner!
Surely this has to be changed and changed now.
This is one reason I don't use the cloud and keep paper records - they are very hard to hack or for 100,000 public esctor workers to snoop on - let us not forget HMRC lost the hcild benefit database and even in 2018 is being investigated for breach of data protection law because of taking voice records without proper consent.
A point Moore Stephens made in an article I saw today here https://www.moorestephens.co.uk/news-views/october/making-tax-digital-fo... is that those moving to cloud systems may not realise they tend to get free storage for 2 years but have to pay after that (my paper records cost nothing to store upstairs!) and that they must keep them for 6 years +
Yes, the I raised it at a co-working group for the next stage of the Agent Services platform. The co-design team held the MTD agent services account up as progress.....until I pointed out that the MTD agent page did not refer to VAT at all! The current "new" version of the Agent Services Account is only temporary apparently(for that read "a fudge" for MTD!). The new new version will be a single stop "front door" offering!
Off to do some "blue sky" thinking and "run that flag up the pole"!
Yes well... I think I'll wait a while until the problems are ironed out (if they ever are that is) but that is another subject
What is the situation for "overseas" agents/Accountancy practices who do not have a UK UTR. How do they register as an MTD agent?
Do we have any companies named as providing simple bridging software yet forthose using excel and paper records currently?
The HMRC list updated just this week just gives a massive list of providern ames but does not say who offers purely that service rather than the more detailed cloud etc based services which many want to avoid.
Bridging software - I believe this is being looked at by at least the following - BTC, Liquid Accounts and Tim Good's outfit Absolute though I have so far failed to actually find and see any live versions on the market.
I know of four in the list that are providing that software:
Aark
Tax Automation
PwC
Grant Thornton
I know of four in the list that are providing that software:
Aark
Tax Automation
PwC
Grant Thornton
Many thanks to you both. I have made a note and when HMRC says it approves bridging software I will have a look. I need something for someone who likes all my records on paper and hate excel even.....
Do we have any companies named as providing simple bridging software yet forthose using excel and paper records currently?
The HMRC list updated just this week just gives a massive list of providern ames but does not say who offers purely that service rather than the more detailed cloud etc based services which many want to avoid.
Quick update:
The list on HMRC's website is only those who have filed successfully and the final list may be shorter!
Agents can add clients to the new agent services account and still file using the existing portal. (Signing clients up for MTD is an additional step) However, you won't be able to see your client list in the main agent services account as this has to be managed via software.
Current portal was closed for a while so that HMRC could update their systems and it has not been closed down/removed/discontinued/deactivated (which was what one of my team was told!)
Those under the turnover limit for MTD will need to "self-certify" that they are exempt. Their portal access will remain open unless they choose to use MTD.
Sage 50 will deal with VAT groups but no details on costs.
People may want to tell the Giovernment their views on making VAT digital (they are specifically asking with a deadline of 9 December in a consultation about business tax a response to which I just submitted). There is a 9 December deadline.
https://assets.publishing.service.gov.uk/government/uploads/system/uploa...
Just to update my HMRC letter arrived today 21 Feb. It does not tell you you will have to pay to buy software. Just ays "you will need to keep your VAT records digitally and sumit VAT returns using software that works with Making Tax Digital". It does not even link you to the HMRC massive long list of a vast nmber of software providers that presumably takes about 5 hours to go through to pick a product.