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SA Online up and running after 'maintenance'

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4th May 2005
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Revenue & Customs reported this week that it had cleared a backlog that had built up in its self assessment processing systems after carrying out maintenance on its mainframe systems.

An HRMC spokesman confirmed that no returns were processed until the CESA mainframe was re-instated on 25 April. "This is a normal, routine occurrence that occurs most years," he said.

Returns submitted online while the backroom systems were unavailable were queued up within the Revenue's Validation Engine for submission when CESA was brought back into action, the official said.

A considerable backlog built up when CESAR was brought back online but was flushed out over the bank holiday weekend.

AccountingWEB members and participants at the recent Digita user conference in Stratford noted anomalies when using SA online and noted repayments and acknowledgements weren't appearing as expected.

"Are the current PAYE online problems having an effect on online self assessment tax return processing?" asked AccountingWEB member Marcella Shone on 26 April.

Another member, S Angus said the Online Technical Helpdesk told him that 2005 tax returns filed online would not be processed before 26 April 2005.

While confirming HMRC that maintenance work had taken place on 23-24 April, HMRC has yet to explain the lack of return processing before that weekend. An official said an explanation and chronology would be provided shortly.

  • On Tuesday 3 May, the HMRC website was temporarily unavailable for an hour "due to a fault in the text alert function", TaxZone reported.
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    By nickyf
    05th May 2005 16:10

    Tax Law
    I was friends with this guy once and he was a parliamentary draftsman. That is he drew up the acts of parliament - working with MP's, Governments etc to meet their needs

    I once asked him why there was so much uncertainty especially with regard to tax law. "Ah" he said "That is because they are drafted that way" "No one wants us to make laws totally singular - they want them to be interpretable" Why? "Lots more money for accountants and lawyers to advise their clients because the House is full of lawyers and accountants"

    True story.

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