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HMRC services are apparently running normally!! Which planet are they on? They are not running smoothly. Currently their 2016/17 software is still granting tax refunds on bank interest, the tax computation is showing a zero total even thought the full tax computation is showing a more accurate figure. The actual tax return produced on their software is being produced with no client name, address or UTR. So do I persuade the client to submit this rubbish to HMRC since they desperately require a current SA302 for a mortgage application. But if it is submitted with no name or UTR, how will an SA302 be generated and how will we be able to correct this return without the basic data encoded in it?
Ben, you are confusing "running normally" and "working properly" unfortunately this is normal for HMRC. SNAFU
'An HMRC spokesperson confirmed to AccountingWEB that a number of customers experienced longer than usual wait times to log into their account'
Frankly, a completely bogus response from HMRC. A message saying "We are experiencing technical problems" is not a wait, it's a downright failure.
Whoever is in charge of HMRC IT systems needs sacking!!
This clearly demonstrates the folly of MTD when they cannot even maintain the current infrastructure!!
Makes me wish i had chosen a different career!!
Seems to be playing up even now. I keep having timed out messages when trying to submit a CIS return. Please check back later to see if it's been received. As if I haven't got better things to do!!
Problems submitting a Final EPS yesterday.
System kept stating EPS being transmitted but I still do not know if it has been received or not.......
Inebriation in a alcohol plant springs to mind!
There's no excuse for not having a fully functional and fully secure website in this day and age. HMRC should prioritise ensuring that all of their web properties utilise full SSL certification and HTTPS protocol to ensure users are met with the service they are paying handsomely (via taxation) for. Downtime on a modern website is unacceptable at this level.