Nichola Ross Martin touched a nerve recently when she asked in Any Answers why HMRC was so reluctant to send out a list of PAYE payments made to accountants.
Ross Martin made an error when paying HMRC on behalf of a client through online banking. She accidentally left out part of a PAYE reference where amounts were allocated to the previous year and to ‘suspense’.
HMRC’s debt management and banking team then contacted her about alleged underpayments, but refused to provide a list of payments received. She was unable to see which payments were lost and work out why that had happened.
On attempting to get in touch with both the debt management and banking team...