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Coronavirus Statutory Sick Pay rebate scheme is ready

The portal for claiming under the SSP rebate scheme will open on 26 May. Ian Holloway sets out how you should prepare to submit claims on behalf of your clients.  

21st May 2020
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We have been waiting for this rebate scheme to launch since these announcements were made in March 2020:

  • On 3 March the Prime Minister said in the House of Commons that COVID-19 related SSP would payable from the first qualifying day rather than after three waiting days (a three day wait still applies for employees who are absent with illnesses not related to Covid-19). A press release confirmed this the following day.
  • On 11 March Chancellor Rishi Sunak confirmed in his Budget 2020 that the reimbursement of SSP would only be for employers with fewer than 250 employees.

Guidance and legislation

We have been inundated with SSP legislation in recent months, mainly concerning eligibility for paying SSP where an individual is self-isolating or shielding.

On 19 May 2020, HMRC issued updated guidance letting us know that the reclaim scheme will be called the Coronavirus Statutory Sick Pay Rebate Scheme (CSSPRS). There are two more important pieces of legislation to refer to:

  1. The Statutory Sick Pay (Coronavirus) (Funding of Employers’ Liabilities) Regulations 2020
  2. The Statutory Sick Pay (Coronavirus) (Funding of Employers’ Liabilities) (Northern Ireland) Regulations 2020

These come into force on 26 May 2020, the same day as the SSP reclaims portal opens.

Who qualifies?

The guidance and the legislation advise that an employer has to be eligible in two regards:

  • It must have fewer than 250 employees on 28 February 2020. This applies to all the PAYE schemes operated by the employer so we have to consider any connected employers, just as we do for the employment allowance
  • The employer was not ‘in difficulty’ on 31 December 2019

The definition of ‘in difficulty’ for this purpose is found in various communications (such as this communication) from the EU Commission on the guidelines on the agreed UK state aid support scheme for small and medium-sized enterprises (SMEs).

This reference to EU law relates to the fact that the CSSPRS is being operated under the temporary EU framework granting state aid to small and medium-sized employers. Importantly, the amount of state aid received under all such support schemes must not exceed the following limits for these trade sectors:

  • €120,000 - aquaculture and fisheries
  • €100,000 - agriculture
  • €800,000 - anything else.


Regardless of who will be making the claim under the CSSPRS, you will need to ascertain whether the size criteria is met (fewer than 250 employees on 28 February 2020) and whether the business would be judged to be ‘in difficulty’ on 31 December 2019.

What periods can a claim cover?

As I have already outlined in my articles in March and  April, an SSP rebate can be claimed by eligible employers for the first 14 days per employee in these circumstances:

  • absence through COVID-19 related sickness or self-isolation starting on or after 13 March 2020
  • absence through COVID-19 related shielding, following public health advice and where the employee is in receipt of a letter from the GP or the NHS, for periods starting on and after 16 April 2020.

How to claim

The online reclaims portal will open on 26 May 2020, just after the Bank Holiday weekend. Like the CJRS, the service will be accessed via a government gateway user ID. Tax agents will be able to make claims on behalf of their clients. 

Information requirements

The updated guidance is clear that the following information will be needed:

  • The employer PAYE scheme reference number
  • A contact name and telephone phone number
  • UK bank or building society account number, sort code, and name of the acount, for Bacs payments
  • The total amount of COVID-19 SSP paid for the claim period
  • The number of employees being claimed for
  • The start date and end date of the claim period

Each claim can cover multiple employees, and there is no indication that each employee will have to be identified individually in the claim by saying their NI number.


The updated HMRC guidance is less clear that the following declarations will need to be made (this is quoted in the legislation):

  • A declaration that the employer was not in difficulty on 31 December 2019
  • A declaration confirming the amount claimed will not result in the amount of state aid received making them exceed the allowable cap for their sector
  • A declaration the information stated in the claim is true and accurate

Read the guidance

I would strongly urge employers and tax agents to read the HMRC guidance in full, as this is HMRC’s interpretation of the legislation.  Employers are particularly advised to read the parts about:

  • records to keep
  • time limits for claiming

Note the danger of double claims, HMRC warns employers: ‘You can claim back from both the coronavirus job retention scheme and the coronavirus statutory sick pay rebate scheme for the same employee, but not for the same period of time for that employee.’

Plus, don’t forget two things:

  1. The SSP rate changed on 6 April 2020 (from £94.25 to £95.85 per week), therefore, claims may be at different rates.
  2. The 28-week maximum SSP rule has not changed. SSP cannot exceed 28 weeks in any period of incapacity for work (PIW) or series of linked PIWs. Check that SSP was payable in the first place and does not exceed the maximum number of weeks payable.

Replies (3)

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By jonharris999
26th May 2020 09:51

Thank you Ian. In order to qualify, do we have to have specified on the payroll system and payslip at the time, that the payment was Sick Pay or SSP at the time? Employees who were off sick with Covid19 symptoms and who then recovered & returned after a few weeks were simply paid their normal full pay throughout, in accordance with our normal policies. Can we claim for these?

Thanks (0)
Replying to jonharris999:
By Humber
28th May 2020 11:30


There is no requirement for 'COVID SSP' to be specifically detailed that way on the payslip - and it almost certainly will not be detailed that way in the payroll system. However, you must be in a position to be able to identify any COVID SSP (opposed to 'normal SSP') and you can make a reclaim for that. This applies even if the employee in question was paid full pay, as the SSP regime runs silently in the background.

Therefore, look at the period in question and the part of the occupational sick pay that is COVID SSP should be divided so that you have 2 portions - 1 being a company cost (the occupational sick pay) and 2 being an amount that can be recovered (14 days at the value of SSP).

Does that make sense?!

Thanks (0)
By RedFive
17th Nov 2020 17:18

This will be a minority of cases but I'm unable to claim for 4 employees who all had to self isolate as HMRC claim form blocks due to there only being 2 employees on the payroll on 28 February 2020.

Nowhere in the legislation does it state this but hitting a brick wall and blocked from claiming. It just states you had to have a PAYE shceme on 28 Feb 2020.

Client took on 2 new employees in August and now can't claim for them doing the right thing when one of them tested positive so all isolated.

If anyone can see this in the guidance or legislation I would be grateful.

Thanks (0)