HMRC making progress on 03 numbers says NAO

Kashflow logo
Nick Huber
Freelance journalist
Share this content

HMRC has made good progress in times of austerity by migrating its busier higher rate phone lines from 0845 to 03, according to a report by the National Audit Office (NAO). 

In March 2013, the report found that HMRC was one of two government departments with the most highest rate numbers; but that has since been reduced.

Departments had inconsistent approaches towards the replacement of 0845 numbers with...

Please Login or Register to read the full article

The full article is available to registered members only. To read the rest of this article you’ll need to login or register. Registration is FREE and allows you to view all content, ask questions, comment and much more.


Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.