HMRC has released an update on performance against financial targets for 2012-2013, revealing that while improvements have been made, the Revenue still has a long way to go.
The provisional performance statistics look at how HMRC has performed against targets for a range of compliance, operational and customer service measures.
Along with citing the introduction of real time information (RTI) for PAYE as a significant move forward, HMRC said it...
About Robert Lovell
Business and finance journalist