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Marriage allowance and ER snags hold up returns

In its latest agent update, HMRC notified tax advisers of some of the main issues causing delays to tax return processing effort during the busy season.

12th Jan 2021
Editor in Chief (interim) AccountingWEB
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HMRC tax return
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Page 5 of HMRC’s Agent update 81 reports that around 90,000 of the 11m tax returns filed online require clerical review, resulting in processing delays for the client.

The clerical reviews differ from the exclusions list of situations that cannot be processed by HMRC’s computers, but do feature similar characteristics such as complications caused by tax changes.

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Replies (6)

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By Paul Crowley
12th Jan 2021 18:21

Less than 1%
And for accountants submitting, probably less than 1/2%

At 99% success, HMRC should be applauding all who file

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By bosclibby
13th Jan 2021 10:09

Marriage Allowance Transfer issue isn't new - I've had battles with HMRC every year over numerous cases since the allowance came in. It's a pain in the [***] frankly and should have been sorted by HMRC by now

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blue sheep
By NH
13th Jan 2021 10:31

Still waiting for HMRC to sort one of my clients in this situation - filed 10th August, client is owed a refund that they badly need, phone call to HMRC, letter to HMRC, still nothing - is that acceptable in this digital age?

Thanks (1)
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By Ajtms
13th Jan 2021 10:53

I lodged a husband & wife's SA return mid June 2020 and despite a letter from me telling them that their figures on their computer still need adjusting re married allowance, incorrect demands have still been sent out for this month. I refuse to spend another 45 minutes on the telephone to the ADL. Whilst I appreciate that coronavirus has caused HMRC delays, it is about time that HMRC accept that their delays cause agents delays, but they are not giving us any more time.

Thanks (1)
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By North East Accountant
13th Jan 2021 12:41

Keep it simple, abolish Marriage Allowance.

Thanks (1)
Replying to North East Accountant:
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By Paul Crowley
13th Jan 2021 22:14

Agree
If HMRC cannot cope then change the tax allowances so they can

Thanks (1)
Replying to North East Accountant:
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By Paul Crowley
13th Jan 2021 22:14

Agree
If HMRC cannot cope then change the tax allowances so they can

Thanks (0)