Identity theft confuses NIC records
Lynn Terry argued another person had used her NI number while she lived abroad and the married woman’s reduced rate NI election recorded at that time was incorrect.
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This looks like pure 1970s errors
Not identity theft
Those were different times. Wives did not need a pension.
Anecdote
As mentioned, everything was done in paper
My wife was a single lady, so was her sister with same single initial, same address asnd same employer.
Both girls were challenged by DHSS to prove that they existed as seperate humans and both worked for that employer.
An allegation was put by DHSS to the girls, not the employer. Fraud by the girls, not error by employer.
Yes, everything was done on paper and it was subject to error. I found that my (very large) employer had used the wrong suffix code on my NI number and it took years to get that one sorted out. Further, you were expected to (a) change your name and (b) go onto the lower rate NI once you got married. I had a real argument over several phone calls (to my office!) when I was told that my NI had to be at the reduced rate once I was married - and I had to do a stiff letter saying they should not try to deprive people of their pension rights. Eventually they gave up.
Sounds a bit like my old employer who tried to insist in 1979 that a married colleague had to use her husband's surname.