Tax basics: Don’t ignore those HMRC emails
Moving to digital tax proved costly for one taxpayer who discovered that ignoring an HMRC electronic notice to file landed him with £1,300 in late filing penalties.
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Hi,
It would have been interesting if the email had not been received if HMRC send out reminders if the online message has not been read as there is no guarantee a sent email will be received.
Regards
SteveB
And this is precisely why I NEVER agree to have anything electronically where I have the option to receive it on paper.
Whether the Revenue like it or not, the psychology of an awful lot of people (obviously including me) is to put a lot more weight on a piece of paper we can see and read rather than some random email.
I actually think pursuing a penalty issue on this is incredibly short-sighted of the Revenue as it will simply discourage people from signing up for electronic communications if / when this issue becomes more widely known (I've already been doing my bit alerting clients to the risks and HMRC are now simply making my argument for me).
On a similar thread, pre MTD, HMRC used to send me (the agent) an email for each client to remind me to file their VAT returns. Post MTD, the emails are only sent now for the non MTD clients?
So where are the emails to the MTD clients going? Or are they not being sent anymore?
Thanks,