TaxAid is a charity set up by tax professionals that provides free, independent advice across the range of tax issues that impact on people on low incomes. It helps the most disadvantaged 20% of unrepresented taxpayers on low incomes who cannot afford professional advice. TaxAid uses its unique experience in advising to influence government and HM Revenue and Customs in cases where the tax system is unfair, inefficient or reduces incentives to work.