Save content
Have you found this content useful? Use the button above to save it to your profile.
Software Awards 2021

AccountingWEB Software Awards: 2021’s top products


Find out which software suppliers came out on top in 10 categories, as voted by more than 7,500 AccountingWEB members during 2021.

9th Feb 2022
Save content
Have you found this content useful? Use the button above to save it to your profile.

Over the years, AccountingWEB’s annual software awards have become a benchmark for customer satisfaction because they are determined by the people who use the products in their day-to-day working lives.

While lockdowns disrupted our planned announcements in 2021, accountants continued to vote for their favourites in 10 different categories over the course of the year. The results from more than 7,500 votes have now been compiled and are presented below in each category. Follow the links below to read in more detail about the changing patterns in each category.

SME Accounts/Bookkeeping

Top product: FreeAgent

Runners-up: Xero, VT Transaction+, QuickBooks Online, Countingup

A legion of loyal supporters helped FreeAgent gain the blue-ribbon bookkeeping award. All the larger players in the bookkeeping world appear in the results table, but customer expectations for focused attention and support saw voting patterns drop for most of the big platforms.

* * *

Enterprise Accounting/ERP

Top product: iplicit

Runners-up: Pegasus, AccountsIQ, Xledger, Greentree, Sage, Oracle NetSuite

Mid-size cloud accounting program iplicit retained its crown in this category. Featuring a mix of online and on-premise applications, the annual rankings illustrate the continuing cloud transition taking place in mid-market and enterprise accounting.

* * *


Top product: BrightPay

Runners-up: FreeAgent Payroll, The Payroll Site, Moneysoft, Pegasus, Sage 50cloud Payroll

After a turbulent couple of years for users who faced the brunt of the Covid compliance workload, BrightPay increased its share of the vote to regain the award it last picked up in 2018.

* * *

Data & Expenses Management

Top product: FreeAgent Mobile

Runners-up: Dext, AutoEntry

FreeAgent’s mobile app retained its crown, but elsewhere this fast-growing app segment is consolidating into more functional camps controlled by Sage (AutoEntry), Xero and Dext.

* * *

Tax Preparation      

Top product: TaxCalc

Runners-up: FreeAgent, GoSimpleTax, BTC Software, Taxfiler, IRIS

TaxCalc emerged as the market leader in one of the most competitive categories of the AccountingWEB Software Awards, repeating its 2020 achievement to make it three top placings in five years in the tax software category. The tax software market remains a tough environment for developments, with vendors having to maintain high customer service levels for existing users while laying the foundations for the next generation of MTD tax products.

* * *

Practice Management  

Top product: AccountancyManager

Runners-up: Pixie, BTC Software, TaxCalc, ClarityHQ, Senta, Nomisma, Capium

AccountancyManager has established itself at the head of a pack of apps that handle client onboarding, staff tasks, and document sharing at a time when accountancy firms are looking for tools to cope with remote working and Making Tax Digital.

 * * *

Accounts Production    

Top product: TaxCalc

Runners-up: BTCSoftware, IRIS, VT Transactions, Wolters Kluwer (CCH)

Accounts production software has been subject to digital transformation in recent years, but TaxCalc has demonstrated its ability to adapt and provide users with integrated solutions on a single platform.

* * *

Forecasting, Planning & Analysis            

Top product: Float

Runners-up: ClarityHQ, Fathom, Futrli, Fluidly, Syft Analytics

Forecasting apps grew rapidly in 2020, but only around 25% of accounting practices have built these tools into revenue-generating service lines. Float overcame last year’s top product ClarityHQ, a practice advisory/forecasting hybrid, to gain the top spot in this category. Among these users, the expediency of using forecasting tools built into the accounting platforms is outweighed by the greater functionality of specialist apps.

 * * *

Cash Management & Credit Control         

Top product: Float

Runners-up: Satago, Fluidly, Xero, QuickBooks Online

Float picked up a second Software Award as cashflow and credit control tool use accelerated during the past two years of pandemic. But specialist developers face increasing competition from tools built into the core accounting platforms.

* * *

Online Banking & Finance

Top product: Countingup

Runners-up: Starling, NatWest, Barclays, Cashplus, Satago, Lloyds, Santander, Monzo

AccountingWEB members and business users embraced the banking/accounting software hybrid Countingup in the 2021 Software Awards to ignite what will be a fascinating race over the next couple of years.

Awards methodology

Throughout the year AccountingWEB members are invited to nominate their favourite apps across the 10 categories listed here. Those votes are compiled into rankings on which the awards are decided. The polls are already open for this year’s awards, so if you’d like to have your say,

Vote for your favourite software here


Replies (2)

Please login or register to join the discussion.

By jbtacks
09th Feb 2022 13:58

My voting attempt for book keeping software was halted and thwarted by the statement ' you have already voted for this category'. I do not recall ever voting in it.
I have never used book keeping software. ????

Thanks (0)
Replying to jbtacks:
John Stokdyk, AccountingWEB head of insight
By John Stokdyk
10th Feb 2022 09:40

Concerning though it is, thanks for the feedback. There are various controls built into the system to thwart ballot-stuffing, so it may be possible that the mechanism identified your IP address - so if someone else has come in from your organisation or email host, it might have flagged up a duplicate voting attempt.

Nonetheless, I'll pass on your comment to our technical team to see if they can diagnose the problem.

Thanks (1)