HMRC to update direct debit and access controls
HMRC has added a number of new forms to its online menu, but also alerted agents this month to features that will give them the abilty to manage who can see which client accounts online; and at long last, business clients will be able to set up direct debit mandates in their tax accounts.
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"What HMRC is calling “granular permissions” functionality is being developed to give ASA administrators the ability to control who can access client records on HMRC’s systems."
Well it's good to see such rapid progress ... I've just searched my files and found that the "Start up meeting for Identity Assurance (IDA) working group" was on Monday 3 June 2013!
One of the early side-shoots from this was when we got HMRC to acknowledge exactly the problem mentioned above (multiple sign-ins by different users logging in using the same agent identity) ... but it took another 2 years before it was all kicked into the long grass for future consideration.
So it'll be interesting to observe what transpires after such a lengthy gestation?
BTW: "access control is intended for small to medium sized agents, with up to 1,000 employees".
No wonder HMRC give undue attention to whispers from the big boys (and girls) if they think an agent with 1,000 employees is an SME in this context.
Do they have any idea (indeed do they care) about the disparity in resources & technological prowess across the range of differently sized Agents. No question-mark, that's rhetorical!