An introduction for accountants to the CRM marketplace, with key issues prospective buyers should consider and a listing of suppliers compiled by technology editor John Stokdyk.
Universal buy-in and consistent use
Where next for CRM?
Tax & practice suites with integrated CRM
Specialist practice management with CRM
Enterprise resource planning with CRM
Accounting applications with contact management capabilities
Specialist CRM suppliers - on premise
Specialist CRM suppliers - on demand