QuickBooks Practice Manager promises to streamline client onboarding, centralise client records, manage client interactions, and automate recurring tasks and workflows, regardless of the financial management software their clients use.
First announced back in March at the developer's QuickBooks Connect 2023 conference in London, the tool is now available as an additional service for QuickBooks Online Accountant customers in the UK via the ‘Accountant Tools’ section.
Practice Manager functionality
Through its client onboarding functionality, users can create engagement letters and automate welcome emails and document requests. Firms can also pull client data directly from Companies House via an integration, and anti-money laundering checks and verifications are available through a tie-up with third-party provider Xama (the checks themselves are an additional cost, but customers get a 20% discount via QuickBooks Practice Manager).
Firms can use the tool to securely send, receive and store client records, track email and other correspondence, and collect e-signatures at no additional cost.
Practice Manager’s ‘to-do lists’ enable firms to monitor tasks through to completion via a single dashboard, enabling users to add tasks to the work queue and assign responsibility to team members. Firms can also automate tasks and recurring jobs, set client reminders based on tasks, auto-assign work to team members, add deadlines to each stage of a workflow, access real-time status updates. and check if emails have been read.

Intuit QuickBooks
Client data is automatically synced between QuickBooks Online Accountant and the Practice Manager tool, allowing firms to move between client profiles. QuickBooks workflow integrations also allow users to generate ‘next best’ actions that link directly to the relevant section of a client’s QuickBooks account, for example, corporation tax, Making Tax Digital for VAT, payroll etc.

Intuit QuickBooks
Practice owners or managers can build custom work reports to gain operational insights into how their firm is performing, checking metrics such as completed tasks, time tracking and team workload. The reporting functionality also offers insights into QuickBooks clients’ book and business health.

Intuit QuickBooks
“We’re seeing demand across our accountants and bookkeepers, so we’ve created an environment that helps firms coordinate and manage their workflows, set deadlines, integrate with their emails, communicate with clients – in short, pull everything together,” Nick Williams, UK Product Director at Intuit QuickBooks told AccountingWEB.
“There are a multitude of benefits to the new tool, from improving efficiency and productivity by having everything all in one place to providing complete visibility of all clients and teams,” continued Williams.
QuickBooks Practice Manager is priced according to how many clients a firm has, not how many practice staff will be using it. Prices start at £69 a month for firms with 0-100 clients, rising to £139 for 101-200 clients. For full details and a complete pricing breakdown visit the product page.