The annual Software Satisfaction Awards played out the software industry’s generational struggle at the prize ceremony on Thursday night as web-based suppliers picked up most of the awards.
Pegasus, a winner in both the mid-range accounting and payroll categories, was one of the few traditional on-premise suppliers that enjoyed a memorable evening.
In the two other main accounting categories, KashFlow beat rival Cloud developers Arithmo and Liquid, plus the more traditional Diamond Discovery package to the Software Satisfaction Award for small business accounting.
KashFlow won a second award as the highest rated web-based accounting application, ahead of Arithmo, FreeAgent and Pearl Office.
The Enterprise award went to NetSuite, a Cloud-based ERP system that edged out two-time winner PS Financials by a narrow margin. COA Solutions and Integra Enterprise were also shortlisted in this category.
The tax/practice categories demonstrated that specialist tax providers continue to achieve higher ratings than developers of integrated suites. Last year’s tax software winner TaxCalc repeated its success with a satisfaction rating of 3.87 out of 4, while Relate’s DRIVE suite won the practice management prize with a rating of 3.69.
Integrated suite supplier IRIS, however, was in close attendance in both categories, taking second place in practice management and boasting two products on the tax shortlist: PTP Tax Return and Drummohr Tax Assistant, a previous winner of the SSA.
The Paperless Office category was also a lively one for the accounting profession, with Draycir’s Spindle Professional winning the award in the face of close challenges by Mardak Construction Accounts, Version One and Invu. All of these suppliers have close links into finance and accountancy and their solid performance in the user ratings confirm not only that the profession is embracing electronic document management, but that users are achieving the desired results.
More than 20 awards were handed out on the night. Cloud-based developer Salesforce.com won four prizes in the CRM categories and was named Software Vendor of the Year, while Agresso managing director John Crooks received BASDA’s Theo van Dort Award to honour the contribution he has made to promoting collaboration within the business software industry.
AccountingWEB’s Head of Insight has been with the site since 1999 and likes to spend his time studying accountants’ technology habits. When not nerding out, you can find him exploring obscure indie music and searching for the perfect organic sourdough loaf from his base in Brighton, UK.