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Just one thing to clarify John, the prices you mention are not quite correct, we have unlimited clients and only pay £30, the £199 is for 10 users. Still great value for the money imo
"customer walk-throughs to ensure the integration is frictionless." Oh, how I love corporate-speak.
So aside from the practice management stuff, has anyone seen the MTD for VAT or Open Space integration features yet, or are these still suffering from a bit too much chafing as well?
We've signed up for the new plan but our last invoice on the old basis runs to later in July, so I was wondering if TF are being sticklers over that or just not releasing anything on time?
Hi Paul - I have seen and used the MTD for VAT function within TaxFiler and it's worked nicely. A bit like everything MTD related, read the instructions carefully, then re-read them, check the process and for me it's worked first time submitting a return via MTD for a newly registered client.
I'm keen to learn more about TaxFiler's Practice management stuff, having just had a 30 day Senta Trial I've put this on hold as I await to see what the final TaxFiler product looks like.
When I first went onto taxfiler I spoke to the owner to say how great it was and what great value it was. He was refreshingly frank in saying he was making money at that price and it wasn't that Taxfiler was cheap but that the big boys were expensive and were making a killing. Don't blame him for selling as he must have made his fortune. But I now find that I am paying twice as much and the number of clients allowed has fallen by 40%. To get the same number of clients as allowed under the old scheme would see a price increase of 200%.
Instead of focusing development on the core product, which hasn't changed much in the past 18 months, they have increased prices, trailed an add-on that no-one asked for and then failed to launch it on time.
A good lesson in sticking to the knitting.
And still can't change the headings on accounts. Very annoying. They need to step up a bit.
I am over this now ! I explain to clients its all because of automation . I attach a spreadsheet if they are desperate which happens very rarely
Used Taxfiler for three to four years & it is excellent. At the time spoke to the owner and said I just hope you don’t Sell up to Iris. Loved FreeServe payroll years ago (think it was called!), Iris took it over, pre RTI ...... absolute catastrophy when year ends failed ( yes I have a long memory, so do my clients). Used Drummhor for years and loved it, hey presto out of the blue we got put onto cloud from desktop version without fully appreciating it (embarrassing I know). Rebadged as Iris and it was so slow I could not believe it worked for anybody. Taxfiler came to the rescue and we love it, functions well, good and not the customary rude support you get elsewhere.
So I’m on my guard like lots of others I imagine.
Doubled in price. The promised and unwanted upgrades not available. Would never trust Iris for accounts production for sure after their payroll & tax software “improved products”.
I looked for the MTD functionality but can’t find it, so thanks tdculverhouse for the news that it IS there.
I will take some persuading not to look elsewhere.
I agree, god do i remember the Freeway debacle one hopes they learnt from their experiences, they got away with it they should not have.
for MVD the first thing you do is enter the VAT number in the details section and the VAT tab will appear and off you go and link via the agent services account
I've used the MTD function for VAT and it works well. Only problem is I do not need it. We do not prepare VAT Returns in Excel. All the bookkeeping software we use has MTD filing built in.
I've used the accounts software and, frankly, I think it is poor. You cannot post a journal! The absence of journals means you have to produce the TB elsewhere. For us that elsewhere is often VT. As VT produces final accounts there is no point in transferring the figures to Tax Filer.
The live links to bookkeeping trial balances from Tax Filer accounts is an innovative development which I can see the merit it. However the cloud bookkeeping software we use the most is Kashflow and the link to that doesn't work properly currently. I told them around the beginning of the year about this and it still isn't fixed. I find that strange as Kashflow is in the Iris camp so you would think that would be the one they would prioritise.
I don't have a need for Practice Management as I already have a solution I am happy with.
The old Iris Open Tax product had a nice feature where agent authorisation requests could be sent to HMRC from within the software as opposed to logging on to the HMRC portal. That would be an improvement I would like to see.
In conclusion: I am paying double the price for the same product. I would welcome a reduced pricing option for tax returns only of say £20 per user per month. Which would still be a 33% increase on what I paid previously..
Typical IRIS! I have used taxfiler for a few years and was a great product at a good price.
Hey presto IRIS takeover and you get a DOUBLING of the price for basically the same product plus add-ons that nobody wants or asked for. Yes DOUBLING of the price! On what other universe would a supplier do that.
As for MTD, if you enter the clients VAT number on the client page a new tab "VAT" will appear. Then just follow the prompts.
Good to know, Chris. I just tested it. If you then delete the VAT number from client "details" page, the VAT tab disappears, which is nice.
I like Taxfiler, but I find the lack of development of the core product (as opposed to PM and other unnecessary things) and poor communication with users very frustrating. If only Taxfiler had a way to easily and cheaply inform their users of new features; perhaps by using some sort of electronic mail system......!!!
I have been using Taxfiler for a few years now and have found it meets all my needs, is easy to use and was great value for money. Was a little shocked to see such a price hike, but appreciate it is still at the lower end of the market on price compared to similar products.
However, I'm now paying the higher price and am unable to access any of the new services. I was promised that I would be able to file MTD VAT returns, but am completely in the dark about what Taxfiler's current position is on this, or how to access it from my account. It certainly doesn't seem to be self explanatory and I've checked the help centre... no mention of MTD for VAT? I have one client, whom I need to file via add on software. I was hoping to use Taxfiler, but it looks like I'll need to look elsewhere, as the deadline for submission is looming!
I have one client, whom I need to file via add on software. I was hoping to use Taxfiler, but it looks like I'll need to look elsewhere, as the deadline for submission is looming!
You need to remember to enter the VAT number for the client. Without the VAT number none of the MTD stuff will work.
And six months later on still no PM module.
It's not happening is it. Taxfiler is going the same way as every other product IRIS took over. Buy it, mothball it.
yep we are paying more and not getting the module.
Any other reasonably priced suggestions?
I am taking all this with a pinch of salt. I would like to hear from one of these beta testers even anonymously to prove that something actually is happening. Dont you just hate all this corporate speak nonsense its typical Iris but excuse the pun we can see straight through it