An introduction to knowledge management

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IT Zone started its consideration of the paperless office from the point of capturing and storing paperwork.

This approach was set in train by contributions to the paperless office debate on AccountingWEB. Taking a minimalist approach to the subject, Jay Tanna reckons you don't really need any particular software if you want to make documents available to everyone over your network, "You can design proper filing systems such that documents go in different folders depending on client name, type such as audit, accounts, tax, secretarial."

David Melia's did exactly that. His firm created a naming convention in which the file name begins with an inverted date, followed by an activity code letter and numeric client reference. With a little extra narrative, a typical file name looks like: "040511A...

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