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Automatic RTI penalties delayed again for small companies

9th Sep 2014
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HMRC has announced that the introduction of automatic penalties for late RTI submissions will be delayed another five months for small employers.

Under the revised timetable announced back in February, automatic penalties were due to start from 6 October. This date will still apply for companies that employ 50 or more people, but smaller companies will get an extra five months until the automated regime starts to bite from 6 March 2015. 

The Revenue said it will send electronic messages to all employers shortly to let them know when the penalties will apply to them, based on the number of employees shown in the department’s records.

Ruth Owen, HMRC director-general for personal tax, said that RTI is "working well". 

”Our most recent figures show that over 95% of PAYE schemes making payments to individuals are successfully reporting in real time, and 70% say that it is easy to do." 

HMRC added that where employers believe they have a reasonable excuse for sending a return late, they will be able to appeal using HMRC’s new online appeals process for automated penalties. 

It added it would look at other ways to encourage employers to comply with the rules, in addition to financial penalties, in the run up to March 2015.

Chas Roy-Chowdhury, head of tax at ACCA, welcomed the announcement as a "commonsense" solution. With the complex RTI system still bedding in, he said the delay would save businesses from situations where they might have incurred automatic penalties.

Initial comment - John Stokdyk, Editor, AccountingWEB: We have contacted HMRC to clarify some of the questions raised by yesterday’s announcement, which follows a similar penalty delay back in February.

In the official announcement, Ruth Owen said how the transition would be easier for “customers” if it was introduced in stages - but why was this formula not set out eight months ago?

The statement says the extra time will allow HMRC to update its systems and enhance its guidance and customer support, but once again shifts the focus of the policy change from its internal processes to taxpayers. “We know that those who have had most difficulty adjusting to real-time reporting have been small businesses, so this staged approach means they have a little more time to comply with the new arrangements before facing a penalty,” she said.

For most of this year AccountingWEB has been hearing from companies and agents mystified by reconciliation errors and inaccurate figures that go through the RTI system, which has seen many firms harassed by HMRC debt collection agents for tax they do not owe.

Many of these issues were caused by the system creating duplicate records when companies changed their payroll systems (and payroll ID numbers) and other minor administrative changes. Owen told us earlier in the year that HMRC had sorted out 95% of the duplicate record issues by the end of the tax year, but that still left 20,000 people with the wrong codes.

In some instances, employers are fouling up the system by not following the complex requirements set down by HMRC.

But the announcement of yet another change of tack on penalties indicates that HMRC is not confident enough of its data quality to pull the level and set off a torrent of wrong automatic fines. That would set off an even bigger furore than the outcry we saw with penalty warnings in February.

As well as HMRC, we’ll be seeking comments from other RTI watchers and will update this story over the next few days. If you’ve got any information or observations on the automatic penalty situation, feel free to comment below.

Replies (41)

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Euan's picture
By Euan MacLennan
10th Sep 2014 11:44

6 March 2015?

It seems odd that penalties will be applied to small employers from 6 March, rather than 6 April 2015.

Do I take it that "electronic messages to all employers" means RTI notices to agents?

This additional 5 (or 6) month postponement for small employers, particularly as it has been announced only 3 weeks before the original implementation date, will only cause more confusion.

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By quintodc
10th Sep 2014 13:44

Why not just relax the time to report?

If all RTI reporting were relaxed to 19th of month after as we're generally used to for payroll reporting / payment, there would have been no problem in the very first place and it would still provide far superior information than before. Why the need for draconian absolute real-time - someone enlighten me and put me in my place in the halls of naivety?  I am going to have to outsouce my payroll clients as I can't cope with these crazy real-time pressures for a whole portfoilio.  For now I am glad for the 5/6 month delay...

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Chris M
By mr. mischief
10th Sep 2014 13:52

Too true!

It would be OK if HMRC was actually bothering to use the information in real-time.  Instead, we still have millions of tax codes wrong 4 months after HMRC had all the information they needed to get them right.

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By NYB
10th Sep 2014 13:57

Delay in RTI Penalties
A short term reprieve then. But what is wanted is some EASEMENT in reporting process especially for those doing weekly paid submissions & For payroll providers handling these micro clients.

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By alanbartley
10th Sep 2014 13:59

RTI

The latest announcement does not surprise me.Yesterday I received a generic notification `non filing notice' for a client for period ending 5.9.14.The FPS for 5.9.14 was filed on 5.9.14 and acknowledged by HMR&C (on 5.9.14).I wonder how many more such notices will follow over the next few month !

A Bartley

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By Michael Harle
10th Sep 2014 14:21

I agree this delay is of benefit to clients and accountants alike. I do fear the real reason is that HMRC finally worked out how many penalties they would have to issue, and then deal with, next month and realised the are hopelessly under resourced to cope with this.

Who knows what will happen between now and next March.

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By raybackler
10th Sep 2014 14:27

Universal Credit

I thought I read that the payroll information was going to be used eventually as part of Universal Credit.  If my recollection is correct and payroll information is not filed in Real Time, it means that this could lead to the risks of overpaying or delaying benefits.  There is nothing wrong in principle with the idea of RTI, it is just the major gaps in knowledge applied to the design and implementation that have caused these problems.  

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Replying to Q1:
By Michael Harle
10th Sep 2014 14:33

HMRC Ideas

raybackler wrote:

I thought I read that the payroll information was going to be used eventually as part of Universal Credit.  If my recollection is correct and payroll information is not filed in Real Time, it means that this could lead to the risks of overpaying or delaying benefits.  There is nothing wrong in principle with the idea of RTI, it is just the major gaps in knowledge applied to the design and implementation that have caused these problems.

Sadly that is the issue with a lot of HMRC "ideas" and it happens time and time again.

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By kenny achampong
10th Sep 2014 14:36

it doesnt seem to be working

Maybe they should try and tell everybody else at HMRC that the system is working well, because whenever I speak to them they tell me they can't give me clients PAYE income details either on the phone or by post as there is an issue with the details supplied by the employer. I try to find out what exactly the problem is and it's normally not having the correct year end info reconciled, but have also been told they cannot give any details out as the information they have is just too unreliable now. I also found a long term employee of a university who according to her SA record has no employment at all. Still no idea how that one has happened. 

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By Spindrifter
10th Sep 2014 14:39

JUST NOT FUNNY !

It's a crying shame that HMRC have yet to come to their senses and tell the boys upstairs to grow up and live in the real world.

All FPS's by the 19th is very reasonable and timely enough for HMRC's purposes.

But then it's more about raising Revenues by punishing Small Businesses with their Draconian fines than having up to date accurate information.

If they insist on pursuing these automatic Penalties I hope some company has the courage to go to court over them because quite simply their definition of the 'due date' and the real world date are two different things. They define the 'due date' as being the date that businesses pay their employees. However in terms of the Automatic Penalties driven by software the 'due date' is the date on the payslip.

How many companies actually pay their staff 'on or before' the date on the payslip?

So if my payslips are dated 30th September and I pay the staff of the 1st October then if I send my FPS on the 1st October I shouldn't fall foul of the 'on or before' ruling. Yet if my payslips say the 30th my FPS is deemed late and so a Penalty will be issued.  CATCH 22 or what ?

Add to that when you do have a late FPS to submit, the list of reasons are so narrowly defined that they might as well not have bothered. Why not have a short field when a brief reason can be given? Nope that would reduce their new found Income. Ooops! Sorry Common Sense world again.

 

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Replying to stepurhan:
Stepurhan
By stepurhan
11th Sep 2014 08:52

There's a reason for that and know the rules

Spindrifter wrote:
They define the 'due date' as being the date that businesses pay their employees. However in terms of the Automatic Penalties driven by software the 'due date' is the date on the payslip.
That would be because the law states that those two dates should be one and the same. The fact that you've previously not been complying with that legal requirement does not equate to HMRC moving the goalposts.

c.baker2 wrote:
I would like HMRC to explain how publicans with part time staff paid weekly for flexible hourly shifts can be expected to report the wages to a sole trader Accountant weekly who must then be certain he can be by a computer to comply with the RTI filing regulations. It is madness to expect small employers to report daily for their part time staff. What can be done to prevent these employers being fined?
Let me think. The fact that there is a specific exemption for this very situation? See page 2 of this HMRC guidance sheet
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Replying to Russell51:
Small Dog's RAT Return
By Oldmanwetmix
15th Sep 2014 12:54

Rules haven't changed but the implications have

I think the main gripe is not that the rules have changed but that previously there was a pragmatic and reasonable approach to enforcement so there was no need to complain. That seems to have been dispensed with resulting in a system that seems unjust and unneccesarily harsh.

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By KH
10th Sep 2014 14:51

Still getting generic non-filing notices for most of my clients

Hi ... I've posted this thread before, but here it is again, but updated ... I send in three months' worth of PAYE info at one go, i.e. submit the monthly wages info for April, May and June on 28th April (with a pay date each month of the 30th), and then get email corroboration of the April month's submissions ... but, I still get generic non-filing notices for May and June, even though everything was submitted well before the payment date ... so, unless a nil monthly submission is also required in May and June (which beats me as to why it should be required if I am submitting the data early), then I am doing everything by the book, but HMRC's systems just can't cope with this. So just as well the penalties have been put back a few months ... time for me to send another load of complaints to HMRC.

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By ralan
10th Sep 2014 14:54

penalties!

Can we as agents not send HMRC a penalty notice when their "automatic" email confirming receipt of the FPS never arrives, we filed one on Monday morning and as at 14.51 9-9-14 it has still not arrived.

As usual one law for them and another for us agents.

When HMRC can stand up and admit their failings then that will be the day we can all sleep peacefully in our beds, until then we have to put up with an untested system which still cannot change the time on its responses when Summer Time starts.

What a shambles.

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By Septimus
10th Sep 2014 15:06

Targets?

HMRC send out a huge amount of generic notices for late 5 Sept RTI reports and then the next day announce that the date for small employers (below 50 employees) is being moved forward to 6 Mar! Sounds like they have not made the expected targets for complete reporting and are having to give people more time to get up to date.

Or is it just that they have decided that the end of the tax year is the line in the sand and they need time to deal with the penalties they will have to raise from October? 

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By Nick Freeman
10th Sep 2014 15:11

RTI penalties

I have received 4 non-filing generic notices from HMRC as a payroll agent on 9th September 2014. One is for a client who submits his own RTI payroll information and I have no active roll in submitting any information as agent. Two notices were for "dormant" clients who have until 19th September to submit an EPS, and did actually file the EPS on 7th September. The other notice was in respect of a client who did not make any wage payments in the month ended 5th September but filed an EPS on 7th September. These same issues are cropping up month after month and yet HMRC persist with the concept of automatic penalties. What credibility is there in a system that continues to throw out generic notices at will for no apparent reason and require some action to be taken in the future to appeal against penalties? 

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Replying to justsotax:
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By derdle
10th Sep 2014 16:43

More Generic non-filing notices

Nick Freeman wrote:

I have received 4 non-filing generic notices from HMRC as a payroll agent on 9th September 2014. One is for a client who submits his own RTI payroll information and I have no active roll in submitting any information as agent. Two notices were for "dormant" clients who have until 19th September to submit an EPS, and did actually file the EPS on 7th September. The other notice was in respect of a client who did not make any wage payments in the month ended 5th September but filed an EPS on 7th September. These same issues are cropping up month after month and yet HMRC persist with the concept of automatic penalties. What credibility is there in a system that continues to throw out generic notices at will for no apparent reason and require some action to be taken in the future to appeal against penalties? 

As agent I have received generic non filing notices for schemes that were closed in 2013/14. First time this happened I wrote to HMRC and received a response thanking me for bringing this to their attention (no apology) and that the matter would be rectified.

You've guessed it already haven't you?

I've received more generic non-filing notices for the same closed schemes.

 

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Replying to Q1:
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By jjswjjsw
11th Sep 2014 11:46

Closed Schemes

derdle wrote:

As agent I have received generic non filing notices for schemes that were closed in 2013/14. First time this happened I wrote to HMRC and received a response thanking me for bringing this to their attention (no apology) and that the matter would be rectified.

You've guessed it already haven't you?

I've received more generic non-filing notices for the same closed schemes.

 

 

You're not alone apart from our non filing notice was for a scheme closed in 2012/13 - this is the first communication from HMRC since the closure. 

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By c.baker2
10th Sep 2014 15:14

I would like HMRC to explain how publicans with part time staff paid weekly for flexible hourly shifts can be expected to report the wages to a sole trader Accountant weekly who must then be certain he can be by a computer to comply with the RTI filing regulations. It is madness to expect small employers to report daily for their part time staff. What can be done to prevent these employers being fined? 

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By quintodc
10th Sep 2014 15:40

Madness - good word c.baker2

I'm surprised there wasn't more uproar from the accounting industry during the early stages and consultation - how did we get so far on a system of "madness" (good word c.baker2).  People tend to look at the facts and figures and discuss the pedantics, but fail to see that the idea is actually utter foolishness of cosmic proportions (nearly)....Let's speak up and organise a petition for relaxation of reporting by the 19th, speaking up for the sanity of our employees and our clients !

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Replying to daniel_:
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By nkwayne
10th Sep 2014 16:26

Real Time Information?

You will get my signature on your petition quintodc. 

A couple of other observations: 

1) anyone got any clients with Machine Gaming Duty return requirements?  One of mine just got a letter cancelling their penalty for failing to send in their return on time, and in fact it was a mail shot letter advising that all MGD penalties had been cancelled by HMRC as a goodwill gesture.  Or more accurately because so many of them were wrong, and it was easier and probably cheaper to cancel all the penalties than to get them right.  Notice any similarity?  Oh, and my client had only been in business a few months, and their first return period for MGD actually finished on the day they received the letter.  Late?  How about not even due yet?????

 

2) Why does instant reporting only work in one direction?  Take a look at the time scales for HMRC to register submissions at www.hmrc.gov.uk/payerti/paying/paye-tax-dashboard.html#2 and you will find that the most common submissions don't show up until 12th of the following month.  So our pub client mentioned in an earlier comment has paid his staff on 7th of the month, stayed up late to send in his RTI submission, and cannot see that submission on his business tax dashboard for 1 month and 5 days.

Clearly the sauce for the HMRC goose is way too good for us the mere ganders. They said that RTI would be simple once it was in place, but I am in the process of increasing all my bureau payroll prices to cover the additional time.  They lied. They out and out lied.  They sold us a pup.  And they will never ever use the info in real time, it simply wont happen.  So if they are not going to/can't use it in real time, what on earth is wrong with tax month reporting?  I don't even see the need to work to 19th, I would be more than happy with a 'within 5 working days' of tax month end.  Time to manage the process properly improve the quality of reporting, and get it right. 

I could rant on for hours, but I have to get some stuff filed before the end of the day...

Roll on the petition, I'll sign it and get all my clients to sign it as well.

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Replying to Tim Vane:
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By Spindrifter
10th Sep 2014 16:55

RTI Hypocrisy

Totally agree with nkwayne, spot on.

Do as we say not as we do !

 

 

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Replying to daniel_:
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By D V Fields
11th Sep 2014 17:45

Petition request

quintodc wrote:

I'm surprised there wasn't more uproar from the accounting industry during the early stages and consultation - how did we get so far on a system of "madness" (good word c.baker2).  People tend to look at the facts and figures and discuss the pedantics, but fail to see that the idea is actually utter foolishness of cosmic proportions (nearly)....Let's speak up and organise a petition for relaxation of reporting by the 19th, speaking up for the sanity of our employees and our clients !

Good idea - I agree. That's two on the list. Anymore?

 

Dave 

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Replying to johngroganjga:
Should Be Working ... not playing with the car
By should_be_working
12th Sep 2014 14:45

Prefer Writing to Signing (or do both!)

I agree with the sentiment, but speaking with my other hat on (local councillor) a campaign of well-written, individually composed letters/emails is more effective than a petition. Write to the Chief Sec to the Treasury and/or HMRC Chief Exec and copy in your MP.

 

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Replying to lionofludesch:
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By quintodc
13th Sep 2014 15:16

Yes, do both !

The comments provided on the petition are excellent though and act as a compilation of many well written statements all written in one agreed petition.  But yes hit the Chief Sec to the Treasury and HMRC Chief Exec from as many angles as is possible !  Do you have the address / email details as that would be very helpful?

Many thanks

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By ralan
10th Sep 2014 16:47

lax is more the word

What is happenning with RTI.

One day you can file RTI's and you get a response immediately and other days it can take hours.

Just filed one this morning and still waiting for an email to confrim receipt yet yesterday they came back immediately.

Monday mornings filings were not acknowledged until 8.30PM and we are still waiting for one of Mondays batch to be acknowledged.

A complete and utter shambles, get a petition organised and you will be inundated with supporters.

 

 

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Jennifer Adams
By Jennifer Adams
10th Sep 2014 19:12

Petitions can be made here...

http://epetitions.direct.gov.uk/

>>> and concerns were made as long ago as 2010 see here....

https://www.accountingweb.co.uk/topic/tax/paye-reforms-slammed-finance-p...

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By quintodc
11th Sep 2014 00:20

The Petition !

Here is the petition ! : https://www.change.org/p/hmrc-if-hmrc-moves-rti-filing-from-absolute-rea...

See what you think and sign up !

Anyone know an ideal HMRC email address to use so that each signature will get emailed across?  Ha ha !

Kind regards,

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By Kazmc
11th Sep 2014 08:56

@nkwayne

Absolutely agree with your post 100%, well said.

For me, the complete arrogance of HMRC drives me mad.

We are a firm of accountants with approx 350 small/micro payrolls.

I was having sleepless nights over the penalties starting, HMRC need to come and spend the day here and they will see how impossible 'on or before' submissions can be. We have spent all year warning clients of the impending impact penalties would have on them if they didn't start providing information on time. We have had to write to every client explaining that we now need 2 working days notice to turn around a payroll. But some (not all) just cannot (or will not?) adhere to what we have requested. We are still getting clients sending over starter details for new employees who started 2 or 3 months ago, they have just been paying them cash!

We have spent so many man hours writing, calling, chasing, emailing clients trying to get them to fall into our time frames.....

And then HMRC completely compound the issues and make RTI even more demanding and time consuming.

We were in the pilot and I have to say nothing has improved since then, in fact I would say it is getting worse.

We have inspectors turning up at clients businesses demanding they make a payment to clear an underpayment, I call HMRC as the dashboard is not clear only to be told, and I quote, "Oh don't bother looking at the dashboard, all the postings are wrong on there"!! Seriously? So how do HMRC know there is an underpayment? I speak with the inspector a few times, send her details via email and request in writing that any further action is put on hold until we have had time to look into things further as we believe there is no underpayment. Then yesterday I logged onto the dashboard only to find HMRC have been mucking about with the 13/14 figures and everything now agrees and there is no longer an underpayment showing? There are credit postings on there that the client hasn't made so where have HMRC taken the money from? This year doesn't look right now. How can HMRC be allowed to get away with this?

And that is one client..... imagine the extra time we are spending with the amount of payrolls we process.... 

We are receiving GNS for late submissions when we have proof they were submitted on time, we just don't have the time to contact HMRC for all these but when the penalties kick in we will have to.

And then when you need to talk with HMRC it is a long painful process firstly to get through to them and secondly to talk to someone who understands RTI......

I used to love my job.........

 

 

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By coops456
11th Sep 2014 11:06

Petition signed

We've always felt that PAYE should be reported in line with CIS, i.e. by the 19th. 

It's not like HMRC are doing anything in real time themselves. I have zero faith in HMRC's systems and processes. We've all seen too many warnings and penalties and letters "issued in error".

https://www.change.org/p/hmrc-if-hmrc-moves-rti-filing-from-absolute-real-time-to-by-19th-of-following-tax-month#share

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Replying to Richard Grant:
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By D V Fields
13th Sep 2014 15:12

Faith in HMRC's system

coops456 wrote:

We've always felt that PAYE should be reported in line with CIS, i.e. by the 19th. 

It's not like HMRC are doing anything in real time themselves. I have zero faith in HMRC's systems and processes. We've all seen too many warnings and penalties and letters "issued in error".

https://www.change.org/p/hmrc-if-hmrc-moves-rti-filing-from-absolute-real-time-to-by-19th-of-following-tax-month#share

You have more faith in their systems than I do (-;

Dave

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By timkingcott
11th Sep 2014 11:35

Dashboard

It has not been helpful having errors in the dashboard. One client, trying to be helpful, looks at the dashboard-finds it wrong and then gives me an exercise to reconcile the figures.  Usually,because of HMRC late updates but there have also been genuine computer errors.

HMRC-please admit you need time to implement a system and without training we need time as well.  If we have queries about the system is there really anyone we can talk to at HMRC. Let us just admit as grown-ups that we are both in trouble on this issue.  If we are a day late is this really such a crime.  We are unpaid implementers of a new system and to be honest it has, on occasion,embarassed my relationship with clients.

 

 

 

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By redboam
12th Sep 2014 02:17

Priorities?

Unsurprising that once again HMRC can't get its act together. There are too many initiatives and not enough attention paid to priorities meaning far bigger fish for them to fry than with RTI from small businesses.

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Small Dog's RAT Return
By Oldmanwetmix
15th Sep 2014 12:50

Paper Tax code notices

We're still getting tax codes notices posted to us which subsequently never appear online!! How can that be possible?

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By AndrewV12
17th Sep 2014 10:37

RTI still has teething troubles

I am glad the automatic penalties have been put back to 6/03/2015, it all helps clients and accountants alike, though 06/03/2015 will still/soon come around.  

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By qad999
17th Sep 2014 22:01

leave it to the clients

I dont do payroll anymore thank to the government and its RTI .. it is really a waste of time , and much hassle ..there is little  profit in it compared to the risks

previously I could run a whole year in advance very quickly for  a client with 1  employee on fixed rate .. amendments could be made as we went along.. and it was nice earner, with 1 filing per year .. now I have to file 52 times a year ?   and how much can i really increase the fee by ?....get lost hmrc... Im no doing it.. civil servants  really have no idea about the real world .. I hope it all falls apart very soon.. like the poll tax

.. so I have educated  the clients to do it .. so I dont have to worry about not filing on time , and the hassle of chasing clients .. taking 52 times more time ....just for basically  the same  piddly little fee.. most clients seem to take to the relatively cheap moneysoft payroll  fairly easily and I am always there if is there is need for advice on  out of the ordinary situations .. and no.. I dont have any connection to that company at all

 

tell a .lie .. unfortunately and sadly ... i do still operate one payroll .. for my own business

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By MARKJET
25th Sep 2014 10:21

All of the above are negative!!The system works well ! I can't see the problem, you're probably just inefficient all our RTI submissions go on time and are correct ., all our clients are perfect.

.........Only joking!!!

 

Our easiest weekly client , two employees ...weekly amount always the same they pay by cheque first week of the month . We send the cheque and photocopy it.

They just had a debt collection notice ! Took an hour to sort out , problem on hmrc side not picked up 2 FPS.

 

I accept that the old system of only reporting wages once a year was out dated and open to abuse.

Like a most above, once a month would be fine , no problem. Any differences would be ironed out , the information would be correct and useful to HMRC. 

 

 

 

 

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Chris M
By mr. mischief
25th Sep 2014 10:43

Conflict

If RTI penalties ever come in, then for my pub and restaurant clients I will simply make stuff up.

Suppose the payment period is month ending 30 September.  The last shift will finish close to midnight on 30 September.  The very earliest the client can get me the actual information is 1 October, which according to this barmy system will guarantee a late submission.  No way do I trust the system to accept the submission late with a reason given and not just spit out a fine anyway, I've had plenty of generic fining notices in 14-15 when I've done this.

Instead I will ask for the data for the weeks up to 23 September and then simply make up the numbers for the final week, with the difference between that estimate and the actual being adjusted in the October submission.

This is a no-brainer.  it has taken me 15 months and 16 months respectively to get HMRC Debt Management to back down on "unpaid debts" arising from their total failure to process the NI holiday for two clients in the sector in 12-13, despite me submitting all the data in May 13 and having submitted the same data at least TWICE more for each client.

So I will simply fudge things to ensure there are no penalties because HMRC are so useless at taking spurious fines off once they've been imposed.  Ethically, who can ever by happy with making up the numbers?

But it's a no-brainer.

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Replying to paul.benny:
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By KH
25th Sep 2014 11:39

Agree with mr.mischief

mr. mischief wrote:

If RTI penalties ever come in, then for my pub and restaurant clients I will simply make stuff up.

So I will simply fudge things to ensure there are no penalties because HMRC are so useless at taking spurious fines off once they've been imposed.  Ethically, who can ever by happy with making up the numbers?

But it's a no-brainer.

Totally agree ... every time I log into Basic PAYE Tools I still get the same opening warning screen that "if I don't do XXX, then £xxxx penalties might occur, so tick box below to say that you accept this..." or similar ... but XXX was done yonks ago, and HMRC tell me that they can't adjust my files to rid me of that warning screen, so every time I log into Basic PAYE Tools, I have to submit this tick box to say, "yes, I accept whatever penalties etc might accrue if I don't do XXX"... (but XXX has already been done!!!). And i still getting warnings about late FPSs even though I have received submission-acknowledgements for every single on-time FPS (not one has ever been submitted later than the 24th of each month ... so god knows what the problem is, and, seeing that this HMRC, even god probably doesn't know).

Still, I haven't got much hair left to tear out ... so I'll soon be changing my moniker to "ageing hairless accountant" or "old-before-my-time hairless accountant".

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