New CIS: Online service and 'issues'

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Members have been reported a rash of problems with CIS online filing as accountants and businesses rushed to file their September CIS return on time to avoid automatic penalties which apply to late monthly CIS returns from this month.

Whilst members have suspicions as the cause of the problems HMRC has published a list of known problems, so that one may at least rest assured that the problem is not yours alone. The question is whether a system which has so many teething problems is capable of being termed robust?

HMRCs list of known CIS online filing service problems:

  • Submission time-out: We are aware that some customers are experiencing a timing out problem when using 3rd party software to submit their forms to us. We are seeking a speedy solution to this and will let you know as s...

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