After the introduction of OneApp, MyFirmsApp has announced the appointment of a head of product manager, a new role created by the company as part of its strategic plan to further develop its products and grow its community.
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MyFirmsApp appoints Mike Page as head of product management
Sage announces global partnership to improve customer feedback
Sage has partnered with the real-time customer engagement provider supplier Rant&Rave.
The partnership will enable Sage to capture feedback in real-time across the customer journey through multiple channels (from SMS, to emails and listening posts) and will be using Frontline Engagement technology to gamify the employee experience and drive stronger engagement with staff.
John Patterson, VP customer experience at Sage commented: “With millions of users across 23 countries worldwide, driving customer obsession is core to the success of our business. Rant & Rave understands our need to be able to connect with our customers in real-time and empower our employees to respond dynamically. This gives us a greater understanding of our customers’ needs.”
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Accountex 2018: Visitor registration is now open
Accountex 2018, which will take place at ExCeL in London on 23-24 May, is now offering visitor registration.
The event will involve seminars, 200 exhibitors and 150 expert speakers including small business adviser Carl Reader, Caroline Plumb OBE from Fluidly, Ed Molyneux from FreeAgent, the ICPA’s chairman Tony Margaritelli, and AccountingWEB’s global editor John Stokdyk.
Attendees will discover new products, tools, solutions, insights, and innovations from the software vendors such as Sage, Xero, IRIS, Wolters Kluwer, Receipt Bank, QuickBooks, FUTRLI, Webexpenses, GoCardless, Brightpay, Tide, Capium, Abbey Tax, MyFirmsApp, Pandle, AccountancyManager, and TaxCalc.