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Who is Responsible?
Should anyone from the many members of the Senior Management Team in HMRC be held accountable?
Should anyone from the IT companies mentioned in this article and contracted to deliver the new PAYE Computer system be held accoutable?
Apologies for day dreaming !!!
HMRC
And after this, who really expects them to get iXBRL right?
(At last, finally, the ICAEW and other bodies follow ICAS's lead and send a letter to the Treasury saying stop the nonsense.)
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Strathie & Hartnet should GO.
They lied and covered up their own incompetence and should be fired - WITHOUT their pensions.
As for those receiving these belated tax demands - isnt this proof of "official error"?
The computer programme ...
...didn't always calculate tax correctly and therefore their statisctics must be wrong.
The truth is that they still don't know what is correct, if they did then it would simply be a straight forward matter of the computer programme printing off the automatic solutions and sending them out with a cheque/demand.
Telephone Message
The new telephone message on the employee helpline suggests that employees contact their Payroll department if there is a problem with their tax code. Guess who they blame then....
I have asked HMRC to rephrase their message. We shall see....
Revenue Cockup
May I suggest the revenue pay £100 to each person suffering from these errors - the cost to be borne by a reduction in the wages of those responsible!
Revenue Cockup
May I suggest the revenue pay £100 to each person suffering from these errors - the cost to be borne by a reduction in the wages of those responsible!
PARDON ?
Sorry if I am not a technical expert, but as I understand the PAC Report, HMRC paid Mr Singh a sum for "outplacement services" in order to assist him find a job, when he was apparently employed by a company which was being paid, albeit for 3 months, by HMRC?
Does this mean you get paid to assist you to find a job, when you have a job OR do you get paid to find a job when you have a job but no one is paying you? I wish I was a technical expert and could properly understand these matters.
Blacklist the providers & sack those in HMRC
Capgemini, Accenture (that well know spinoff from a bust member of the big 4) et al all get in on the act & seem to incur endless failures and yet move from contract to contract with impunity
Time & time again these firms have been called to account and simply managed to walk away without any sanctions (the teflon effect) when in reality they should be blacklisted from any future Government contracts
Having once been the subject of a proposed outsource (TUPE etc) to Gapgemini many years ago we had them in to familiarise themselves with the existing systems before the handover. What a bunch of clowns who were more concerned with paper pushing & [***] covering than anything else (ISO 9000 don't you know) - they were all called Senior Managers, Analysts etc. but not one of them had any programming/development experience whatsoever and discussed everything in generalities rather than specifics.
Anyway after this insight rather than work for Gapgemini one resigned instead & went elsewhere - but it did leave a lasting memory of a disaster waiting to happen.
The original £2.8bn 2004 contract has been extended from 2014 to to 2017 and guess what? Aspire was anticipated to make £1bn + profits from the deal - you couldn't make it up http://www.computing.co.uk/ctg/news/1836895/capgemini-increases-aspire-profits-gbp11bn
and now we are told that with other bits & pieces the contract could rise to £8bn - oh joy. The whole thing may be a disaster everyone else but not for Capgeminis bottom line !
So with these systems saving '.. HMRC £110m a year from 2012 ..' has anyone worked out how many years it will take to recoup the costs (£2.8bn / £110m) - possibly far more years than many times the expected life of the system !!
Surely we should be sending out tenders for the re-write about know so that the entire farce can be started again with a target date of 2022 -and then we can do it all again, and again, and again ..........
Rather like Monopoly for Capgemini, their partners - pass GO collect £200 each time around
Not sure, mate.
But from the sound of it, Mr Singh might need to take advice from Accountax on whether he's caught or not!
This, GapCemini, et al; the deeper one lookss, the more it all stinks of legitimised corruption...
the answer is simples...
....employ more serfs to do the PAYE reconciliations.
Every year the chancellor lies to us by saying he has fixed the PSBR by sacking more civil servants, there has to be a pay off where the inadequate resources cost more in tax than you save on fewer salaries.
And in any case most of it should be done by revving up the amstrads?
in my experience the paye mob operate deeply inefficiently, and thereby make work for themselves by pathetic software and inept staff.
ANYWAY the fix is privatization!!!! Give me 1000 PAYE / CT/ VAT cases and i keep 20% of all the tax i find - after all it used to be that way. Just dress it up as out-sourcing. i even know how to comply with / evade all the data protection twaddle that you will say prevents this.
old chestnut
but worth rolling out at every opportunity.
bin NIC, and immediately how many civil servants have even less work,
and therefore focus on paye collections (chinese).
Simple Old Chestnut
Remarks about "Inept" staff and targeting an allocation of only 1000 cases show a total lack of understanding.
Blame the "processes" not the unfortunates who have to "take ownership" of them and make them work.
Not rocket science
There needs to be some heads rolling here. But more importantly they need to get it right, make the systems work - they don't at the moment because it's just too confusing - make the tax system much less complicated! Get rid of NIC and then the IT systems needed to run the whole process would be simpler, cheaper and better! This isn't rocket science - it's MP's that don't want to completely overall the UK tax system for fear of the media and its portrayal. Will things ever change or are we just stuck.
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